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Handbook of Accreditation and Policy Manual: Part III

Part III - Commission Policies

Testimonial Policies
Credit for Prior Experiential Learning in Undergraduate Programs

Principles of Good Practice in Overseas International Education Programs for Non-U.S. Nationals

Principles of Good Practice for Electronically Delivered Academic Degree and Certificate Programs

Contractual Relationships with Non-Regionally Accredited Organizations

Policy Statement on Diversity

The Governing Board

National Policies

Policy Statement on the Role and Value of Accreditation

Policy Statement on Rights and Responsibilities of Accrediting Bodies and Institutions in the Accrediting Process

Policy Statement on Principles of Good Practice in Institutional Advertising, Student Recruitment, and Representation of Accredited Status

Policy Statement on Accreditation and Authorization of Distance Learning Through Telecommunications

Policy Statement on Considerations When Closing a Postsecondary Educational Institution

Joint Policy Statement on Transfer and Award of Academic Credit

Self-Regulation Initiatives: Guidelines for Colleges and Universities/Policy Guidelines for Refund of Student Charges

Operational Policies

Relationship Between General and Specialized Agencies

Public Access Policy

Coordinating Guidelines for the WASC Postsecondary Accrediting Commissions

Code of Commission Good Practice in Relations with Member Institutions

Ethical Responsibilities of Commission Members

Accreditation of Institutions and Systems

Student and Public Complaints Against Institutions

Substantive Change

Commission Actions on Institutions

Review of Commission Actions

Disclosure and Confidentiality of Information

Policy Regarding Matters Under Litigation

Relations with Government Agencies

The Federally-Mandated Unannounced Inspection

Validity and Reliability

Commission Membership and Appointment Procedure

Testimonial Policies
Testimonial Policies have been adopted by the Commission as public position statements. Testimonial policies define good practice in more detail than do the accreditation standards and are intended to offer guidance to member institutions and to the Commission itself Such policies are adopted after broad consultation among member institutions and with other agencies that make up the regional accrediting community.

Credit for Prior Experimental Learning in Undergraduate Programs
(Adopted June 1980, Revised June 1990)
It is the position of the Commission that the academy has a significant role beyond that of certifying what a student has learned elsewhere. It is within the academy that a student earns academic degrees.
Credit for prior experiential learning is offered only under the conditions enumerated below. This policy is not designed to apply to such practices as CLEP, advanced placement, or ACE evaluated military credit. Questions about this policy should be referred to Commission staff.
In developing and publishing its guidelines and procedures, it is suggested that institutions follow the "Principles of Good Practice in Assessing Experiential Learning" represented by the Council for the Advancement of Experiential Learning (CAEL)(2)and the American Council on Education.(3)

1. Before credit for prior experiential learning becomes part of the student's permanent record, the student completes, at the credit-granting institution, a sufficient number of units to establish evidence of a satisfactory learning pattern.

2. Portfolio-based credit for prior experiential learning is awarded for no more than 30 semester units, or the equivalent, toward the Associate Degree. Credit is awarded only for documented learning which ties the prior experience to the theories and data of the relevant academic field.

3. Credit is awarded only in areas which fall within the regular curricular offerings of the institution and are part of the instructional program the student completes.

4. Institutions using documentation and interviews in lieu of examinations demonstrate that the documentation provides academic assurances of equivalency to credit earned by traditional means.

5. No assurances are made in advance regarding the number of credits to be awarded.

6. Credit is awarded only by faculty holding regular appointments in the appropriate discipline. The awarding of credit, and the determination of the amount of such credit, is made by qualified faculty members. The faculty ensures that assessment procedures are appropriate for the credit awarded.

7. Only college level learning is creditable, consistent with the academic standards of the institution.

8. Credit is awarded only to matriculated students and is identified on the student's transcript as "credit for prior experiential learning." The institution is prepared, on request from another institution, to furnish full documentation showing how such learning was evaluated and the basis on which such credit was awarded.

9. Steps are taken to ensure that credit for prior experiential learning does not duplicate credit already awarded or remaining courses planned for the student's academic program.

10. Policies and procedures for awarding experiential learning credit are adopted, described in appropriate institutional publications, and reviewed at regular intervals.

11. Fees charged are realistically related to the cost of the program. Adequate precautions are provided to ensure that payment of fees does not influence the award of credit.

Principles of Good Practice In Overseas International Education Programs For Non-U.S. Nationals
Regional Institutional Accrediting Bodies
Council on Postsecondary Accreditation
February 1990
Preface
The executive directors of the regional institutional accrediting bodies of the Council on Postsecondary Accreditation subscribe to the following "Principles of Good Practice in Overseas International Education Programs for Non-U.S. Nationals." Each regional institutional accrediting body will apply these Principles consistent with its own accrediting standards.

Principles of Good Practice Institutional Mission
1. The international program is rooted in the U.S. institution's stated mission and purposes and reflects any special social, religious, and ethical elements of that mission.

2. The faculty, administration, and governing board of the US institution understand the relationship of the international program to the institution's stated mission and purposes.
Authorization

3. The international program has received all appropriate internal approvals where required, including system administration, government bodies, and accrediting associations.

4. The international program has received all appropriate external approvals where required, including system administration, government bodies, and accrediting associations.

5. The US institution documents the accepted legal basis for its operations in the host country.
Instructional Program

6. The US institution specifies the educational needs to be met by its international program.

7. The content of the international educational program is subject to review by the US institution's faculty.

8. The international education program reflects the educational emphasis of the US institution, including a commitment to general education when appropriate.

9. The educational program is taught by faculty with appropriate academic preparation and language proficiencies whose credentials have been reviewed by the US institution.

10. The standard of student achievement in the international program is equivalent to the standard of student achievement on the US campus.

11. The international educational program, where possible and appropriate, is adapted to the culture of the host country.
Resources

12. The institution currently uses and assures the continuing use of adequate physical facilities for its international educational program, including classrooms, offices, libraries, and laboratories, and provides access to computer facilities where appropriate.

13. The US institution has demonstrated its financial capacity to underwrite the international program without diminishing its financial support of the US campus. Financing of the international program is incorporated into the regular budgeting and auditing process.
Admissions and Records

14. International students admitted abroad meet admissions requirements similar to those used for international students admitted to the US campus, including appropriate language proficiencies.

15. The US institution exercises control over recruitment and admission of students in the international program.

16. All international students admitted to the US program are recognized as students of the US institution.
All college-level academic credits earned in the international program are applicable to degree programs at the US institution.

18. The US institution maintains official records of academic credit earned in its international program.

19. The official transcript of record issued by the US institution follows the institution's practices in identifying by site, or through course numbering, the credits earned in its off-campus programs.
Students

20. The US institution assures that its institutional program provides a supportive environment for student development, consistent with the culture and mores of the international setting.

21. Students in the international program are fully informed as to services that will or will not be provided.
Control and Administration

22. The international program is controlled by the US institution.

23. The teaching and administrative staff abroad responsible for the educational quality of the international program are accountable to a resident administrator of the US institution.

24. The US institution formally and regularly reviews all faculty and staff associated with its international program.

25. The US institution assesses its international program on a regular basis in light of institutional goals and incorporates these outcomes into its regular planning process.
Ethics and Public Disclosure

26. The US institution can provide to its accrediting agencies upon request a full accounting of the financing of its international program, including an accounting of funds designated for third parties within any contractual relationship.

27. The US institution assures that all media presentations about the international program are factual, fair, and accurate.

28. The US institution's primary catalog describes its international program.

29. The US institution does not sell or franchise the rights to its name or its accreditation.

30. The US institution assures that all references to transfer of academic credit reflects the reality of US practice.

31. The US institution assures that if US accreditation is mentioned in materials related to the international program, the role and purpose of US accreditation is fairly and accurately explained within these materials.
Contractual Arrangements

32. The official contract is in English and the primary language of the contracting institution.

33. The contract specifically provides that the US institution controls the international program in conformity with these guidelines and the requirements of the US institution's accreditations.

34. The US institution confirms that the foreign party to the contract is legally qualified to enter into the contract.

35. The contract clearly states the legal jurisdiction under which its provisions will be interpreted will be that of the US institution.

36. Conditions for program termination specified in the contract include appropriate protection for enrolled students.

37. All contractual arrangements must be consistent with the regional commissions' document, "Contractual Relationships With Non-Regionally Accredited Organizations."

Adopted February 12, 1990 by the Executive Directors of the Regional Institutional Accrediting Bodies:

Commission on Higher Education, Middle States Association of Colleges and Schools

Commission Institutions of Higher Education, New England Association of Schools and Colleges

Commission on Vocational, Technical, and Career Institutions, New England Association of Schools and Colleges

Commission on Institutions of Higher Education, North Central Association of Colleges and Schools

Commission on Colleges, Northwest Association of Schools and Colleges

Commission on Colleges, Southern Association of Colleges and Schools

Commission on Occupational Education Institutions, Southern Association of Colleges and Schools

Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges

Accrediting Commission for Senior Colleges and Universities, Western Association of Schools and Colleges

Adopted June 1, 1990 by the Accrediting Commission for Community and Junior Colleges


Principles Of Good Practice For Electronically Delivered Academic Degree And Certificate Programs
Recognizing that most institutions must make use of the growing range of systems for delivery of instruction, including various forms of broadcast and other electronic means to serve students at a distance, the Accrediting Commission for Community and Junior Colleges has adopted a set of "Principles of Good Practice" to help assure that distance learning is characterized by the same concerns for quality, integrity, and effectiveness that apply to campus-based instruction. The Principles are not a substitute for the Standards for Accreditation, which apply to all educational activities offered in the name of the institution, regardless of where or how presented, or by whom taught.

Application of the Principles
It is expected that an institution conducting distance learning activities will be able to assure at all times that its distance programs and courses are offered in accord with the Principles. An institution seeking to begin distance learning programs for the first time will be asked to demonstrate, as part of the Substantive Change Report, that provisions are in place to assure that the Principles will be adhered to. Institutions completing comprehensive self studies will be expected to provide specific evidence that the Principles are followed.

Curriculum and Instruction

  • Each program of study results in learning outcomes appropriate to the rigor and breadth of the degree or certificate awarded.

  • An electronically delivered degree or certificate program is coherent and complete.

  • The program provides for either real-time or delayed interaction between faculty and students and among students.

  • Qualified faculty provide appropriate oversight of programs delivered electronically.

Institutional Context and Commitment

Role and Mission

  • The program is consistent with the institution's role and mission.

  • Review and approval processes ensure the appropriateness of electronic delivery to meeting the program's objectives.

Faculty Support

  • The institution provides faculty support services specifically related to teaching via electronic delivery.

  • The program provides training for faculty who teach via electronic delivery.

Resources for Learning

  • The program ensures that appropriate learning resources are available to students.

Students and Student Services

  • The program provides students with clear, complete, and timely information on the curriculum, course and degree requirements, the nature of faculty/student interaction, assumptions about technological competence and skills, technical equipment requirements, availability of academic support services and financial aid resources, and costs and payment policies.

  • Enrolled students have reasonable and adequate access to the range of student services appropriate to support their learning and assess their progress.

  • Accepted students have the background, knowledge, and technical skills needed to undertake the program.

  • Advertising, recruiting, and admissions materials clearly and accurately represent the program and the services available.

Commitment to Support

  • Policies for faculty evaluation include appropriate consideration of teaching and scholarly activities related to electronically delivered programs.

  • The institution demonstrates a commitment to ongoing support - both financial and technical - and to continuation of the program for a period sufficient to enable students to complete a degree/certificate.

Evaluation and Assessment

  • The institution evaluates the program's educational effectiveness, including assessments of student learning outcomes, student retention, and student and faculty satisfaction. Students have access to such program evaluation data.

  • The institution provides for assessment of student achievement in each course and at completion of the program.

Background of the Principles Document These Principles are the product of a Western Cooperative for Educational Telecommunications project, "Balancing Quality and Access: Reducing State Policy Barriers to Electronically Delivered Higher Education Programs." The three-year project, supported by the US Department of Education's Fund for the Improvement of Postsecondary Education, was designed to foster an interstate environment that encourages the electronic delivery of higher education programs across state lines. The Principles were developed by a group representing the Western states' higher education regulating agencies, higher education institutions, and the regional accrediting community.

Recognizing that the context for learning in our society is undergoing profound changes, those charged with developing the Principles tried not to tie them to or compare them to campus structures. The Principles were also designed to be sufficiently flexible that institutions offering a range of programs - from graduate degrees to certificates - will find them useful.

Several assumptions form the basis for these Principles:

  • The electronically delivered program is offered by or through an institution that is accredited by a nationally recognized accrediting body.

  • The institution's programs with specialized accreditation meet the same requirements when delivered electronically.

  • The institution may be a traditional higher education institution, a consortium of such institutions, or another type of organization or entity.

  • It is the institution's responsibility to review educational programs it provides via technology in terms of its own internally applied definition of these characteristics.

"Principles of Good Practice" was approved by the Accrediting Commission for Community and Junior Colleges on June 11, 1996.

Contractual Relationships With Non-regionally Accredited Organizations
(Adopted March 1973)

No postsecondary educational institution accredited by a regional institutional accrediting commission can lend the prestige or authority of its accreditation to authenticate courses or programs offered under contract with organizations not so accredited unless it demonstrates adherence to the following principles:

1. The primary purpose of offering such a course or program is educational. (Although the primary purpose of the offering must be educational, what ancillary purposes also provide the foundation for the program or course such as auxiliary services, anticipated income, and public relations?)

2. Any course offered must be consistent with the institution's educational purpose and objectives as they were at the time of the last evaluation. If the institution alters its purpose and objectives, the regional commission must be notified and the policy on substantive change applied. (How does the institution define the specific relationship between the primary and ancillary purposes and the contracted service and how does it demonstrate its capability to attain these purposes?)

3. Courses to be offered and the value and level of their credit must be determined in accordance with established institutional procedures and under the usual mechanisms of review. (What evidence exists that established institutional procedures have been followed?)

4. Courses offered for credit must remain under the sole and direct control of the sponsoring accredited institution which exercises ultimate and continuing responsibility for the performance of these functions as reflected in the contract, with provisions to assure that conduct of the courses meets the standards of its regular programs as disclosed fully in the institution's publications, especially as these pertain to:

a. Recruitment and counseling of students.

b. Admission of students to courses and/or to the sponsoring institution where credit programs are pursued.

Instruction in the courses.

d. Evaluation of student progress.

e. Record keeping.

f. Tuition and/or fees charged, receipt and disbursement of funds, and refund policy.

g. Appointment and validation of credentials of faculty teaching the course.

h. Nature and location of courses.

Instructional resources, such as the library.

Additional data needed would include course outlines, syllabi, copies of exams, records of students, and evidence of equivalencies with established programs.

In establishing contractual arrangements with non-regionally accredited organizations, institutions are expected to utilize the following guidelines. The not-for-profit institution should establish that its tax-exempt status, as governed by state or federal regulations, will not be affected by such contractual arrangements with a for-profit organization.

The Contract
1. Should be executed only by duly designated officers of the institution and their counterparts in the contracting organization. While other faculty and administrative representatives will undoubtedly be involved in the contract negotiations, care should be taken to avoid implied or apparent power to execute the contract by unauthorized personnel.

2. Should establish a definite understanding between the institution and contractor regarding the work to be performed, the period of the agreement, and the conditions under which any possible renewal or renegotiation of the contract would take place.

3. Should clearly vest the ultimate responsibility for the performance of the necessary control functions for the educational offering with the accredited institution granting credit for the offering. Such performance responsibility by the credit-granting institution would minimally consist of adequate provision for review and approval of work performed in each functional area by the contractor.

4. Should clearly establish the responsibilities of the institution and contractor regarding:

a. Indirect costs

b. Approval of salaries

c. Equipment

d. Subcontracts and travel

e. Property ownership and accountability

f. Inventions and patents

g. Publications and copyrights

h. Accounting records and audits

i. Security

j. Termination costs

k. Tuition refund

l. Student records

m. Faculty facilities

n. Safety regulations

o. Insurance coverage

Enrollment Agreement

1. The enrollment agreement should clearly outline the obligations of both the institution and the student, and a copy of the enrollment agreement should be furnished to the student before any payment is made.

2. The institution should determine that each applicant is fully informed as to the nature of the obligation being entered into and the applicant's responsibilities and rights under the enrollment agreement before the applicant signs it.

3. No enrollment agreement should be binding until it has been accepted by the authorities of the institution vested with this responsibility.

Tuition Policies

Rates

a. The total tuition for any specific course given should be the same for all persons at any given time. Group training contracts showing lower individual rates may be negotiated with business, industrial, or governmental agencies.

b. Tuition charges in courses should be bona fide, effective on specific dates, and applicable to all who enroll thereafter or are presently in school, provided the enrollment agreement so stipulates.

c. All extra charges and costs incidental to training should be revealed to the prospective student before enrollment.

d. The institution should show that the total tuition charges for each of its courses is reasonable in the light of the service to be rendered, the equipment to be furnished, and its operating costs.

2. Refunds and Cancellations

a. The institution should have a fair and equitable tuition refund and cancellation policy.

b. The institution should publish its tuition refund and cancellation policy in its catalog or other appropriate literature.

3. Collection Practices

a. Methods used by an institution in requesting or demanding payment should follow sound ethical business practices.

b. If promissory notes or contracts for tuition are sold or discounted to third parties by the institution, enrollees or their financial sponsors should be aware of this action.

Student Recruitment

1. Advertising and Promotional Literature

a. All advertisements and promotional literature used should be truthful and avoid leaving any false, misleading, or exaggerated impressions with respect to the school, its personnel, its courses and services, or the occupational opportunities for its graduates.

b. All advertising and promotional literature used should clearly indicate that education, and not employment, is being offered.

c. All advertising and promotional literature should include the correct name of the school. So-called "blind" advertisements are considered misleading and unethical.

2. Field Agents

a. An institution is responsible to its current and prospective students for the representations made by its field representatives (including agencies and other authorized persons or firms soliciting students), and therefore should select each of them with the utmost care, provide them with adequate training, and arrange for proper supervision of their work.

b. It is the responsibility of an institution to conform to the laws and regulations of each of the areas in which it operates or solicits students, and in particular to see that each of its field representatives is properly licensed or registered as required by the laws of the state or other entity.

c. If field representatives are authorized to prepare and/or run advertising or to use promotional materials, the institution should accept full responsibility for the materials used and should approve any such in advance of their use.

d. When field representatives are authorized to collect money from an applicant for enrollment, they should leave with the applicant a receipt for the money collected and a copy of the enrollment agreement.

e. No field representative should use any title, such as "counselor," "advisor," or "registrar," that tends to indicate that his duties and responsibilities are other than they actually are.

No field agent should violate orally any of the standards applicable to advertising and promotional material.


Policy Statement On Diversity
(Adopted January 1994)

How an institution deals with diversity is an important indicator of its integrity and effectiveness. Institutions accredited by the Commission consider diversity issues in a thorough and professional manner. Every institution affiliated with the Commission is expected to provide and sustain an environment in which all persons in the college community can interact on a basis of accepting differences, respecting each individual, and valuing diversity. Each institution is responsible for assessing the quality and diversity of its campus environment and for demonstrating how diversity is served by the goals and mission of the college and district. In addition, institutions must identify the processes that actively promote diversity in the everyday environment and the academic programs of the college. Accreditation teams will evaluate the condition of institutional diversity during the site visits and include findings and recommendations in written reports to the Accrediting Commission.

The Commission "Statement on Diversity" is designed to guide institutions and evaluation teams in the self study and site visit process and to indicate how institution-wide reviews of issues of diversity should be documented in the self study and visiting team reports. The Accrediting Commission, taking into account the mission of the institution and the entirety of the self study and peer review processes, will evaluate the institution's effectiveness in addressing issues of diversity.


The Governing Board
(Adopted June 1996)

Institutions of higher education in the United States have a long tradition of governance by lay boards of citizen trustees. A trustee is one to whom property is entrusted for management. In the case of colleges, the board of trustees holds the institution in trust on behalf of the owners to ensure that the institution is operating effectively and efficiently in accordance with its established mission. For private colleges, the owners may be a nonprofit corporation, a religious order or denomination, or a for-profit corporation. For public institutions, the owners may be a governmental entity or a geographic district. In each case the board includes qualified lay persons who are unencumbered by conflicts of interest. Regional accrediting associations require as a condition of eligibility that member institutions have an independent, policy-making board, with a majority of members who have no employment, ownership, familial or personal relationship with the institution. This latter condition is to ensure impartial exercise of judgment on behalf of the owners and users of the institution.

All boards act on behalf of their owners. Owners may be remote and have a limited range of concerns, or they may have a more immediate presence and establish rather detailed expectations. In every case, however, there is a delegation of authority from owners to trustees, with the clear understanding that trustees may act on behalf of owners to direct the affairs of the college without compromising legitimate ownership interests.

Boards of public institutions may be elected or appointed and subject to laws and regulations of the political entity that owns the institution. The practice in private institutions is ordinarily appointment of trustees by a self-perpetuating board, appointment by owners/sponsors, or a combination. The duty of the board is to make policy, while administration - the day-to-day management of the institution is the duty of the chief executive officer and staff. This traditional dividing line is an oversimplification, in that faculty in many institutions play significant roles in policymaking, and administrative authority is, in many cases, delegated to others than the president's staff.

In his paper, "Policy and Administration," published by the Association of Governing Boards, Charles A. Nelson defines policy as "a general rule of principle, or a statement of intent or direction, which provides guidance to administrators in reaching decisions with respect to the particular matters entrusted to their care." Institutions in public systems are guided and directed by laws and regulations that establish basic rights and responsibilities of their governing boards. Boards that serve private institutions frequently rely on associations such as the Association of Governing Boards or institutional associations of private institutions to offer guidance as to good practice.

A board needs to establish the level of policy at which it will operate, thus determining the levels of policy at which the administration will operate. Where policy responsibility is formally shared, as it may with faculties on academic issues, the board sets boundaries for itself by formal delegation to others. Size and complexity, and public or private control, will influence the level of policy at which a board operates.

Boards need rules, for themselves as well as for the institution. Bylaws or policies that establish regular meeting times, structuring of agendas, decision-making, and codes of ethics, including prohibitions on conflicts of interest, help to not only make the board effective but also to build trust in the integrity of the board.

Oversight responsibility - the obligation to ensure that the mission of the institution is being appropriately served and that its established goals are faithfully pursued is a major duty of a board. The board asks questions about achievement of intended outcomes, as part of its acting on behalf of the owners of the institution. The board protects the institution from external pressures and is an advocate for the best interests of the institution.

The board must be concerned about its own effectiveness, as well as that of the executive and the institution. Boards systematically evaluate the executive and evaluate their own effectiveness. Board effectiveness may be substantially enhanced by participation in programs of board education offered by organizations such as the Association of Governing Boards, the Association of Community College Trustees, and the Community College League of California.


National Policies
National Policies adopted by major higher education associations advise accrediting agencies and their member institutions about good practice. The following policies have been adopted by ACCJC and the other regional accrediting agencies. The Commission regularly renews its commitment to the principles expressed in the policies through a process of Commission review. In some cases the original adopting body is no longer in existence; however, the accrediting agencies' joint adoption remains in place.

Note: The Council on Postsecondary Accreditation (COPA) referred to in several policies dissolved in December 1993. The Commission on Recognition of Postsecondary Accreditation (CORPA) was incorporated in January 1994 to continue the recognition process for accrediting agencies. The Council for Higher Education Accreditation was incorporated in July 1996 to recognize accrediting bodies, coordinate accreditation functions, foster innovation in accreditation, assist in resolving disputes, and serve as a national voice for self-regulation through accreditation.


Policy Statement On The Role And Value Of Accreditation
Accreditation is an activity long accepted in the United States, but generally unknown in most other countries because other countries rely on governmental supervision and control of educational institutions. The record of accomplishment and outstanding success in the education of Americans can be traced in large part to the reluctance of the United States to impose governmental restrictions on institutions of postsecondary education and to the success of the voluntary American system of accreditation in promoting quality without inhibiting innovation. The high proportion of Americans benefiting from higher education, the reputation of universities in the United States for both fundamental and applied research, and the widespread availability of professional services in the United States all testify to postsecondary education of high quality and to the success of the accreditation system which the institutions and professions of the United States have devised to promote that quality.

I. Accreditation is a status granted to an educational institution or a program that has been found to meet or exceed stated criteria of educational quality. In the United States accreditation is voluntarily sought by institutions and programs and is conferred by nongovernmental bodies.

Accreditation has two fundamental purposes: to assure the quality of the institution or program, and to assist in the improvement of the institution or program. Accreditation, which applies to institutions or programs, is to be distinguished from certification and licensure, which apply to individuals.

The bodies conducting institutional accreditation are national or regional in scope and comprise the institutions that have achieved and maintain accreditation. A specialized body conducting accreditation of a program preparing students for a profession or occupation is often closely associated with professional associations in the field.

Both institutional and specialized bodies conduct the accreditation process using a common pattern. The pattern requires integral self study of the institution or program, followed by an on-site visit by an evaluation team and a subsequent review and decision by a central governing group. Within this general pattern the various accrediting bodies have developed a variety of individual procedures adapted to their own circumstances. Increasingly, attention has been given to educational outcomes as a basis for evaluation.

Members of the Council on Postsecondary Accreditation have been found by COPA to meet specific criteria of procedure and organization regarded as necessary for the effective conduct of the accrediting process. A COPA-recognized accrediting body can be regarded as qualified to conduct evaluations of institutions and/or programs seeking accreditation, and accreditation by such bodies is generally recognized and accepted in higher education.

Institutional or specialized accreditation cannot guarantee the quality of individual graduates, or of individual courses within an institution or program, but can give reasonable assurance of the context and quality of the education offered.

II. An institutional accrediting body considers the characteristics of whole institutions. For this reason an institutional accrediting body gives attention not only to the educational offerings of the institutions it accredits, but also to other such institutional characteristics as the student personnel services, financial conditions, and administrative strength.

The criteria of an institutional accrediting body are broad, as is demanded by the attention to an entire institution and by the presence in the United States of postsecondary institutions of widely different purposes and scopes. Such criteria also provide encouragement to institutions to try innovative curricula and procedures and to adopt them when they prove successful. The accreditation of an institution by an institutional accrediting body certifies to the general public that the institution:

a. Has appropriate purposes.

b. Has the resources needed to accomplish its purposes.

c. Can demonstrate that it is accomplishing its purposes.

d. Gives reason to believe that it will continue to accomplish its purposes.

Institutional improvement is encouraged by an institutional accrediting body through the requirement that the accredited institution conduct periodic self-evaluations seeking to identify what the institution does well, determining the areas in which improvement is needed, and developing plans to address needed improvements.

While the certification of accreditation indicates an acceptable level of institutional quality, an institution, however excellent, is capable of improvement, which must come from its own clear identification and understanding of its strengths and weaknesses.

Institutional improvement is also encouraged by the institutional accrediting body through the advice and counsel provided by the visiting team, which is comprised of experienced educators drawn primarily from accredited institutions, and by the publications of the accrediting body.

III. A specialized accrediting body focuses its attention on a particular program within an institution of higher education. The close relationship of the specialized accrediting body with the professional association for the field helps insure that the requirements for accreditation are related to the current requirements for professional practice.

In a number of fields (e.g., medicine, law, dentistry) graduation from an accredited program in the field is a requirement for receiving a license to practice in the field. Thus, specialized accreditation is recognized as providing a basic assurance of the scope and quality of professional or occupational preparation. This focus of specialized accreditation leads to accreditation requirements that are generally sharply directed to the nature of the program, including specific requirements for resources needed to provide a program satisfactory for professional preparation. Because of this limitation of focus to a single program, many specialized accrediting bodies require that the institution offering the program be institutionally accredited before consideration can be given to program accreditation.

Specialized accreditation encourages program improvement by application of specific accreditation requirements to measure characteristics of a program and by making judgments about the overall quality of the program. For a non-accredited program, the accreditation requirements serve as specific goals to be achieved. In addition to accrediting standards, assistance for program improvement is provided through the counsel of the accreditation visiting team members, which include practitioners of the profession and experienced and successful faculty members and administrators in other institutions.

IV. Institutional and specialized accreditation are complementary. The focus of an institutional accrediting body on an institution as a total operating unit provides assurance that the general characteristics of the institution have been examined and found to be satisfactory. The focus of a specialized accrediting body on a specific program provides assurance that the details of that particular program meet the external accreditation standards. Institutional accreditation, concerned with evaluating the institution as a whole, does not seek to deal with any particular program in great detail, although programs are reviewed as a part of the consideration of the entire institution. Specialized accreditation, speaking to a specific program, does not seek to deal significantly with the general conditions of the institution, although certain general conditions are considered in the context in which the accredited program is offered. Occasionally there are institutions offering but a single program ("free-standing" schools), which may seek institutional and/or specialized accreditation. In such cases, the certification of the accreditation is appropriate to either institutional or specialized accreditation and does not imply both certifications, although a specialized body accrediting such an institution is expected to look at the whole institution, just as the institutional body is expected to consider the single educational program.

V. In fulfilling its two purposes - quality assurance and institutional and program improvement - accreditation provides service of value to several constituencies.

To the public, the values of accreditation include:

a. An assurance of external evaluation of the institution or program and a finding that there is conformity to general expectations in higher education or the professional field.

b. An identification of institutions and programs which have voluntarily undertaken explicit activities directed at improving the quality of the institution and its professional programs and are carrying them out successfully.

c. An improvement in the professional services available to the public, as accredited programs modify their requirements to reflect changes in knowledge and practice generally accepted in the field.

d. A decreased need for intervention by public agencies in the operations of educational institutions, since their institutions through accreditation are providing privately for the maintenance and enhancement of educational quality.

To students, accreditation provides:

a. An assurance that the educational activities of an accredited institution or program have been found to be satisfactory and therefore meet the needs of students.

b. Assistance in the transfer of credits between institutions, or in the admission of students to advanced degrees through the general acceptance of credits among accredited institutions when the performance of the student has been satisfactory and the credits to be transferred are appropriate to the receiving institution.

c. A prerequisite in many cases for entering a profession.

Institutions of higher education benefit from accreditation through:

a. The stimulus provided for self-evaluation and self-directed institutional and program improvement.

b. The strengthening of institutional and program self-evaluation by the review and counsel provided through the accrediting body.

c. The application of criteria of accrediting bodies, generally accepted throughout higher education, which help guard against external encroachments harmful to institutional or program quality by providing benchmarks independent of forces that might impinge on individual institutions.

d. The enhancing of the reputation of an accredited institution or program because of public regard for accreditation.

e. The use of accreditation as one means by which an institution can gain eligibility for the participation of itself and its students in certain programs of governmental aid to postsecondary education. Accreditation is also usually relied upon by private foundations as a highly desirable indicator of institutional and program quality.

Accreditation serves the professions by:

a. Providing a means for the participation of practitioners in setting the requirements for preparation to enter the professions.

b. Contributing to the unity of the professions by bringing together practitioners, teachers, and students in an activity directed at improving professional preparation and professional practice.

Adopted by the COPA Board
April 15, 1982
Reviewed by ACCJC 1990, 1996

Policy Statement On Rights And Responsibilities Of Accrediting Bodies And Institutions In The Accrediting Process

Preface
American postsecondary education is a diverse, semi-autonomous, and independent composite of institutions and programs. In the diversity of the system lies its strength. By design, postsecondary education functions with considerable latitude and few restrictions. Compared with most other countries, in America there has been a remarkable degree of freedom from government regulation and intrusion. This freedom has been achieved and maintained in large measure because the self-regulatory process of accreditation balances institutional autonomy, independence, and freedom with the institution's responsibilities to students, to the public. to the profession, and to various levels of government. Voluntary accreditation involves mutual understanding and respect for the rights and responsibilities of institutions and the rights and responsibilities of accrediting bodies. The national, nongovernmental accreditation system is the key in ensuring that education remains fundamentally sound, responsible, responsive, and effective, thereby providing public confidence in the integrity and quality of educational institutions and programs.

Preconditions
A statement related to rights and responsibilities of institutions/programs and accrediting bodies is rooted in general assumptions:

1. That the institutions/programs and accrediting bodies are partners in the system of voluntary nongovernmental evaluation.

2. That there is a mutual commitment among institutions/programs and accrediting bodies to:

a. Voluntary self-regulation

b. Assessment and enhancement of educational quality

c. Candor

d. Cooperation

e. Integrity

f. Confidence and trust

Given these preconditions, there are certain reciprocal institutional/programmatic and accrediting body rights and responsibilities that relate directly (1) to the development and promulgation of accreditation standards and (2) to the various stages of the accrediting process.

A. Development and Promulgation of Standards

Institutions/programs and accrediting bodies, in cooperation with each other, have the responsibility to:

1. Involve broad participation of affected constituencies in the development and acceptance of standards and policies.

2. Develop standards and policies which:

a. Are consistent with the purposes of accreditation.

b. Are sufficiently flexible to allow diversity and effective program development.

c. Allow and encourage institutional/programmatic freedom and autonomy.

d. Allow the institution/program to exercise its rights within a reasonable set of parameters relevant to the quality of education and, in professional fields, to prepare individuals effectively for practice in the profession.

3. Conduct periodic reviews of the standards.

B. Five Stages of Accreditation Actions or Process and Concomitant Statements of Rights and Responsibilities

Stage 1: Basic Procedures
a. The institution/program develops and implements an institutional policy for seeking, securing, and maintaining accredited status with institutional or specialized accrediting bodies.

b. The institution/program develops an effective mechanism to ensure the internal coordination of accrediting activities.

c. In corresponding with representatives on campus, the accrediting body routinely provides copies to the chief executive and, where appropriate, the chief academic officer and/or director of the program.

d. The accrediting body refrains from advertising or soliciting applications for accreditation from institutions/programs.

Stage 2: Information Requested and Supplied (Including the Self Study)

a. The institution/program determines how it will conduct its self study and the accrediting body specifies the items to be addressed in the report.

b. The accrediting body requires only information that is relevant to accrediting standards and policies, and, whenever possible, this information will be coordinated with information requested by other accrediting bodies.

c. The institution/program involves broad and appropriate constituent groups in the preparation and process of self study.

d. The institution/program discloses to the accrediting body that information which is required to carry out the accrediting body's evaluation and accrediting functions (with due regard to individual privacy).

e. The accrediting body and institution/program respect the confidentiality of information required and evaluated in the accrediting process.

Stage 3: The Site Visit and Review

a. When requested by the institution/program, the accrediting body (in consultation with the institution/program and when feasible) conducts joint, concurrent, coordinated, consolidated, or phased visits.

b. The accrediting body, in consultation with the institution/program, selects site visitors who are:

1. Competent by virtue of experience, training, and orientation.

2. Sensitive to the uniqueness of the institution and/or program. and

3. Impartial, objective, and without conflict of interest.

c. The accrediting body ensures that the composition, team size, and length of the visit are:

1. Determined in consultation with the institution/program.

2. Determined with regard to the size and complexity of the institution/program.

Most appropriate to accomplish the objectives of the visit.

d. The institution/program provides maximum opportunity for communication with all relevant constituencies.

e. The accrediting body communicates its findings derived from the site visit to the institution/program.

f. The accrediting body ensures that the report identifies and distinguishes clearly between statements directly related to quality-assessment and those representing suggestions for quality-improvement.

g. The accrediting body provides the chief executive officer of the institution (and the chief academic officer and/or the director of the program) with an opportunity to comment on the written report of the visiting team and to file supplemental materials pertinent to the facts and conclusions therein before the accrediting body takes action on the report.

Stage 4: The Decision (Including the Following)

  • Commission action

  • Conveyance of action

  • Appeal

  • Public announcement of action

a. The accrediting body permits the withdrawal of a request for any status of accreditation at any time prior to the decision on that request.

b. The accrediting body makes decisions solely on the basis of published standards, policies, and procedures using information available and made known to the institution/program.

c. The accrediting body avoids conflicts of interest in the decision-making process.

d. The accrediting body ensures the confidentiality of those deliberations in which accrediting decisions are made, but due process will be observed in all deliberations.

e. The accrediting body notifies institutions and programs promptly in writing of accrediting decisions, giving reasons for the actions.

f. The accrediting body ensures that the communication of the final accrediting decision, i.e., the notification letter and/or final report, identifies and clearly distinguishes between statements directly related to quality-assessment and those representing suggestions for quality-improvement.

g. The institution/program has a right to appeal an accrediting decision in accordance with the policies of the accrediting body and to maintain its accredited status during the appeal.

h. The accrediting body publishes accrediting decisions, both affirmative and negative, except for initial denial which need not be made public.

i. The accrediting body maintains the confidentiality of the final report, but it may request that corrective action be taken if an institution/program releases information misrepresenting or distorting any accreditation action taken by the body or the status of affiliation with the accrediting body. If the institution/program is not prompt in taking corrective action, the accrediting body may further release a public statement providing the correct information.

Stage 5: Follow-Up (Including Interim Reports and Reapplication)

a. The accrediting body can request periodic reports, special reports, and consultative activities relevant to the institution's/program's accreditation status.

b. The accrediting body provides written notice to the institution/program of the action taken in relation to a special report or visit.

c. The accrediting body may request the reevaluation of an institution/program at any time for cause.

d. The institution/program has an obligation to inform the accrediting body of any substantive changes.

e. The institution/program has a right to have pertinent information provided concerning reapplication requirements for accreditation under the terms and conditions specified by the accrediting body.

f. Separate from the accrediting process leading to a decision on accredited status, the accrediting body assists and stimulates improvement of the educational effectiveness of an institution/program, and to this end makes provision for appropriate assistance.

Adopted by the COPA Board

April 19, 1985

Reviewed by ACCJC 1990, 1996

Policy Statement On Principles Of Good Practice In Institutional Advertising, Student Recruitment, And Representation Of Accredited Status

All accredited postsecondary institutions, or individuals acting on their behalf must exhibit integrity and responsibility in advertising, student recruitment, and representation of accredited status. Responsible self-regulation requires rigorous attention to "Principles of Good Practice."

I. Advertising, Publications, Promotional Literature

1. Educational programs and services offered should be the primary emphasis of all advertisements, publications, promotional literature, and recruitment activities.

2. All statements and representations should be clear, factually accurate, and current. Supporting information should be kept on file and readily available for review.

3. Catalogs and other official publications should be readily available and accurately depict:

a. Institutional purposes and objectives.

b. Entrance requirements and procedures.

c. Basic information on programs and courses, with required sequences and frequency of course offerings explicitly stated.

d. Degree and program completion requirements, including length of time required to obtain a degree or certification of completion.

e. Faculty (full-time and part-time listed separately) with degrees held and the conferring institution.

f. Institutional facilities readily available for educational use.

g. Rules and regulations for conduct.

h. Tuition, fees, and other program costs.

Opportunities and requirements for financial aid.

j. Policies and procedures for refunding fees and charges to students who withdraw from enrollment.(4)

4. In college catalogs and/or official publications describing career opportunities, clear and accurate information should be provided on:

a. National and/or state legal requirements for eligibility for licensure or entry into an occupation or profession for which education and training are offered.

b. Any unique requirements for career paths, or for employment and advancement opportunities in the profession or occupation described.

II. Student Recruitment for Admissions (5)

1. Student recruitment should be conducted by well-qualified admissions officers and trained volunteers whose credentials, purposes, and position or affiliation with the institution are clearly specified.

2. Independent contractors or agents used by the institution for recruiting purposes shall be governed by the same Principles as institutional admissions officers and volunteers.

3. The following practices in student recruitment are to be scrupulously avoided:

a. Assuring employment unless employment arrangements have been made and can be verified.

b. Misrepresenting job placement and employment opportunities for graduates.

c. Misrepresenting program costs.

d. Misrepresenting abilities required to complete intended program.

e. Offering to agencies or individual persons money or inducements other than educational services of the institution in exchange for student enrollment.

(Except for awards of privately endowed restricted funds, grants or scholarships are to be offered only on the basis of specific criteria related to merit or financial need.)

III. Representation of Accredited Status

1. The term "accreditation" is to be used only when accredited status is conferred by an accrediting body recognized by the Commission on Recognition of Postsecondary Accreditation and/or the US Secretary of Education.

2. No statement should be made about possible future accreditation status or qualification not yet conferred by the accrediting body. Statements like the following are not permissible: "(Name of institution) has applied for candidacy with the Commission on Colleges of the _____________ Association;" "The _____________ program is being evaluated by the National Association of _____________ and it is anticipated that accreditation will be granted in the near future."

3. Any reference to state approval should be limited to a brief statement concerning the actual charter, incorporation, license, or registration given.

4. The phrase "fully accredited" should be avoided, since no partial accreditation is possible.

5. When accredited status is affirmed in institutional catalogs and other official publications, it should be stated accurately and fully in a comprehensive statement, including:

a. Identifying the accrediting body by name.

b. Indicating the scope of accreditation as:

1) Institutional (regional or national).

Example:
The University of Southern Yukon is accredited by the Commission on Colleges of the Northwest Association, an institutional accrediting body recognized by the Commission on Recognition of Postsecondary Accreditation (and/or the US Department of Education).

2) Programmatic (curriculum or unit accredited must be specified).

Examples:
Programs in (Civil Engineering and Aeronautical Engineering) are accredited by the Accrediting Board for Engineering and Technology, a specialized accrediting body recognized by the Commission on Recognition of Postsecondary Accreditation (and/or the US Department of Education).

The Department of Music at the University of Hiawatha is accredited by the National Association of Schools of Music, a specialized accrediting body recognized by the Commission on Recognition of Postsecondary Accreditation (and/or the US Department of Education).

Programs for the preparation of elementary, secondary, and special education teachers at the bachelor's and master's level, for the preparation of guidance counselors at the master's and specialist degree level, and for school superintendents at the specialist and doctoral degree level, are accredited by the National Council for Accreditation of Teacher Education, a specialized accrediting body recognized by the Commission on Recognition of Postsecondary Accreditation (and/or the US Department of Education).

6. The accredited status of a program should not be misrepresented.

a. The accreditation granted by an institutional accrediting body has reference to the quality of the institution as a whole. Since institutional accreditation does not imply specific accreditation of any particular program in the institution, statements like "this program is accredited," or "this degree is accredited," are incorrect and misleading.

b. "Freestanding" institutions offering programs in a single field, e.g., a school of art, engineering, theology, granted accreditation by a regional or national institutional accrediting body alone, should clearly state that this accreditation does not imply specialized accreditation of the program offered.

Member agencies of CORPA should assume responsibility for informing the CORPA office of improper or misleading advertising or unethical practices which come to their attention, so that CORPA may inform the appropriate accrediting association or associations.

Adopted by the COPA Board
April 20, 1983
Reviewed by ACCJC 1990, 1996

Policy Statement On Accreditation And Authorization Of Distance Learning Through Telecommunications

Introduction
This statement summarizes the results of a two-year study on assessing long distance learning by telecommunications. The study, co-sponsored by the Council on Postsecondary Accreditation and the State Higher Education Executive Officers Association, focused on the rapid development and use of telecommunications to offer postsecondary education and the need to ensure the quality and integrity of this instructional activity. It was supported by a grant from the Fund for the Improvement of Postsecondary Education, whose views it does not necessarily reflect.

A series of task forces and advisory committees were responsible for developing the components in the statement. During their deliberations, each group affirmed the need to address the quality of telecommunications instruction within the existing assessment framework, which includes state authorization, non-government voluntary accreditation, and institutional self-regulation. This belief is reinforced in the principles and procedures which follow. The following definition was used during the study:

Telecommunications instruction is any course or series of courses offered or sponsored by a postsecondary education institution, consortium of institutions, or other organization, for which credit is offered or awarded toward a certificate, diploma, or degree. The course or courses must have, as the primary mode of delivery, television, video cassette or disc, film, radio, computer, or other supportive devices which build upon the audio-video format. In many instances, the telecommunications course is supported by textbooks, study guides, library resources, and other study aids, and may also involve personal interaction with faculty, tutors, or other educational personnel by telephone, mail, or in face-to-face meetings.

I. General Principles
The assessment of programs delivered by telecommunications should take place within the context of an institution's or other organization's total education mission.

The policies and procedures for assessing long distance learning should not discourage the development and use of technology for educational purposes. Specific requirements by state authorizing agencies and accrediting bodies should accommodate constructive innovation.

C. The focus of states' authorization and of non-governmental accreditation activity in long-distance learning by telecommunications should be on postsecondary institutions and other organizations which award credit that can be applied toward academic degrees, or which provide other credentials that have credit bearing significance, such as programs leading to certification of proficiency or licensure. Authorization and accreditation requirements should not apply to those institutions and organizations which are involved only in the production of courses or support materials.

State authorization activities are and should be the initial step and a necessary prerequisite to accreditation in the assessment of long-distance learning by telecommunications.

E. The states have a responsibility in consumer protection which should be reinforced as necessary. States without adequate authorization legislation are urged to develop such legislation.

Institutions and other organizations involved in telecommunications instruction, as in other instructional activities, should use and further develop rigorous outcome measures to assess program effectiveness. Accrediting bodies and state authorizing agencies should validate and use such measures to the greatest possible extent in their evaluation activities.

G. The focus of the assessment activity for long-distance learning by telecommunications conducted by educational institutions should be accreditation, either institutional or professional, as appropriate to the offerings.

The interests of higher education and the general public are best served when institutions voluntarily seek appropriate approval, even in situations in which they may not be required to do so. Toward this end, the accreditation and authorization of telecommunications-based educational programs should be thorough and reasonable. If this can be accomplished, then the institutional burden of seeking approval will be a reasonable price to pay for increased public confidence.

The necessity of an institution's seeking state authorization depends in large measure upon the institution's "physical presence" in the state or states in which it wishes to operate. Although there is yet no clear legal definition of "physical presence," the following guidelines have been developed:

The act of transmitting an electronic signal into another state without any other contact within that state does not, under current laws, constitute physical presence. Similarly, the use of an interstate interactive computer system to deliver educational services - absent any other in-state contact would not necessarily create jurisdiction over the out-of-state institution.

The use of interstate mail and telephone services to provide instructional and related services to students involves protected interstate commerce and, therefore, generally cannot be subjected to state regulation.

The presence of an institutional recruiter (agent) in a state may constitute sufficient physical presence of an institution in that state to subject it to licensure. It may also subject the institution to other legal constraints.

Support services that include institutional representatives in a state, such as tutors, counselors, or instructors, in most instances establish physical presence sufficient to afford the state jurisdiction through its approval mechanism.

II. Procedures
A primary and fundamental objective is the development of close-working relations among state-authorizing agencies, accrediting bodies, and institutions. They should undertake to reexamine and develop regulations, standards, and criteria for use in the evaluation of instruction delivered by telecommunications. State agencies and accrediting bodies should work together to ensure that state authorization provisions and procedures and accrediting standards complement each other. By undertaking this joint effort, a second objective of reducing the multiple and repetitive procedures currently required for institutions operating in several jurisdictions may be realized. The following procedures are suggested as an initial step toward meeting those objectives:

1. With respect to the states:

States should provide mechanisms to exchange information with each other and with accrediting bodies concerning standards, procedures, and actions relating to the authorization of institutions to operate and grant degrees.

State-authorizing agencies should seek more uniform authorization requirements so that educational institutions eventually can receive authorization in all jurisdictions through common assessment procedures.

The states have constitutional and statutory responsibility to provide and supervise education. In those states where statutes providing supervision of postsecondary institutions currently do not exist, appropriate legislation should be sought, and the means for reviewing and authorizing educational operations and institutions should be established. Due consideration should be given to instruction delivered by telecommunications.

The State Higher Education Executive Officers Association should continue to work closely with the states to attain these objectives.

2. With respect to regional, national, and specialized accrediting bodies:

Accrediting bodies should continue to develop standards and procedures for off-campus programs, including instruction delivered by telecommunications, in harmony with the COPA policy statement on off-campus operations and institutional and accrediting bodies' agreements of understanding.

Accrediting bodies, through COPA, should create better mechanisms for the exchange of information with each other and with all affected state agencies concerning standards, procedures, and actions relating to the accreditation of institutions and programs and their off-campus activities, including instruction delivered by telecommunications.

Accrediting bodies, as they do now for all other programs, should require institutions involved in long-distance learning by telecommunications to have the appropriate authorization to operate in any state in which they wish to offer instruction.

Accrediting bodies should require demonstration by an institution or, in the case of specialized accreditation, by the program under evaluation that its students achieve the educational objectives set for them. Currently-accepted criteria of accreditation can be applied to institutions and programs offering long-distance learning or using telecommunications and other electronic techniques. These criteria require, in accordance with accreditation standards, that institutions or programs:

1) Have clearly-defined and appropriate educational objectives.

2) Have the resources and structure needed to accomplish these objectives.

Demonstrate that these objectives are being accomplished.

4) Give reasons to believe that these objectives will continue to be accomplished.

The Council on Postsecondary Accreditation should continue to work closely with accrediting bodies to attain these objectives.

III. Implementation

The following specific procedures are suggested to effect these recommendations:

An institution should give to the appropriate state agencies and accrediting bodies advance notice of intent to initiate programs using telecommunications that provide credit applicable toward degrees.

B. To obtain appropriate recognition from state agencies and accrediting bodies, the following strategy is suggested:

An institution would provide documentation on the objectives and scope of its programs using telecommunications, including provision for instruction and instructional support. This information would be provided on the "Institutional Profile for Telecommunications Instruction," a document designed to provide state agencies and accrediting bodies with crucial information about telecommunications based activities.

State agencies and accrediting bodies would review the documentation to determine whether the instruction and instructional support meet the established requirements and standards.

The documentation would be audited, as appropriate, by state agencies and accrediting bodies and certified as being complete, accurate, and representative of the institution's telecommunications activities. The certified documentation could then be made available to any state agency or accrediting body needing such information.

If proper quality and quality controls are evident, approval would be granted by state agencies and accrediting bodies to include the activity within the institution's recognized status.

If necessary to reach a sound decision, a state agency or accrediting body might request additional documentation or schedule an on-site visit. The institution, for its part, might withdraw its request without prejudice or appeal any adverse decision to the appropriate body or bodies consistent with due process procedures.

Interregional or other agreements envisioning a single accrediting activity for an institution, conducted cooperatively by two or more accrediting bodies, should be fully implemented as they relate to long distance learning so that the accreditation of an institution can be conducted in a single process.

Conclusion

The principles and procedures recommended in this statement were formulated to ensure the highest quality and integrity of instruction delivered by telecommunications. If adopted by state-authorizing agencies and accrediting bodies, there will be a better likelihood of increased cooperation between them, and an important step will have been taken toward instituting common, reasonable, and thorough approval practices.

Adopted by the COPA Board
October 11, 1984

and by the State Higher Education Executive Officers Association

August 1, 1984
Reviewed by ACCJC 1990, 1996

Policy Statement On Considerations When Closing A Postsecondary Educational Institution

I. Preparing the Way
A decision to close an educational institution requires thoughtful planning and careful consultation with all affected constituencies. Every effort should be devoted to informing each constituency as fully as possible about the conditions requiring consideration of a decision of such importance, and all available information should be shared. Before closing, such alternatives as merging with another institution, forming a consortium, or participating in extensive inter-institutional sharing and cooperation should be carefully considered. As much as possible, the determination to close an institution should involve a consultative process, but responsibility for the final decision to close rests with the board of governors.

Tradition and sentiment are important considerations, but sentimentality should not be allowed to determine events. A decision to close should never be made or reversed simply on the basis of fears, hopes, or aspirations that have little relation to reality. Neither should it be delayed to the point where the institution has lost its viability and its educational program no longer retains quality and integrity. Since the immediate interests of current students and faculty are most directly affected, their present and future prospects require especially sensitive attention and involvement.

It is assumed that closing an institution means a decision permanently to discontinue its educational activities, not merely to suspend them for an indefinite period in the hope that circumstances may someday permit their resumption. But it should be noted that most institutions of higher education are corporations established under the provisions of state law, and as such may have legal responsibilities (holding title to real property, for example) that may necessitate the continued existence of the corporation after the educational activities of the institution have been terminated. Indeed, it is probable that such continued corporate existence, at least for a time, will prove to be the usual situation. It is unlikely that in most cases corporate existence and educational activities can be terminated simultaneously.

II. Closing an Institution
A decision to close requires specific plans for providing in appropriate ways for the students, the faculty, the administrative and support staff, and for the disposition of the institution's assets. Many considerations bear upon closing an educational institution, and each situation will be unique. Public institutions, seminaries, church-related colleges - the nature and sponsorship of each institution - require different emphasis and pose particular conditions to be met in reaching and carrying out the ultimate decision. Nevertheless, general guidelines may be helpful to each institution considering closing.

This statement makes only incidental reference to such corporate responsibilities and always in the educational context. It is imperative, therefore, that a Board of Trustees considering closing an institution under its care should be guided not only by guidelines such as these and by the state educational authorities, but also by advice of legal counsel. Special counsel to advise with respect to problems of closing may be desirable for the institution. Institutional and specialized accrediting bodies should also be consulted and be kept fully apprised of developments.

A. The Students
Students who have not completed their degrees should be provided for according to their academic needs. Arrangements for transfer to other institutions will require that complete academic records, and all other related information, be gathered in dossiers which can be transmitted promptly to receiving institutions. Agreements made with other institutions to receive transferring students and to accept their records must be submitted to the Accrediting Commission for approval. Where financial aid is concerned, particularly federal or state grants, arrangements should be made with the appropriate agencies to transfer the grants to the receiving institutions. Where such arrangements cannot be completed, students should be fully informed. In cases where students have held institutional scholarships or grants and there are available funds which can legally be used to support students while completing degrees at other institutions, appropriate agreements should be negotiated.

B. Academic Records and Financial Aid Transcripts
All academic, financial aid information, and other records should be prepared for permanent filing, including microfilming. Arrangements should be made with the state department of higher education or other appropriate agency for filing of student records. If there is no state educational agency which can receive records, arrangements should be made with another college or university or with the state archives to preserve the records. Notification should be sent to every. current and past student indicating where the records are being stored and what the accessibility to those records will be. Where possible, a copy of a student's record should also be forwarded to the individual student.

C. Completion of Institutional Obligations
When a student chooses to continue at another institution, but is within a year to 18 months of completing an academic degree at the closing institution, arrangements may be made to permit that student to complete the requirements for a degree elsewhere but to receive it from the closed institution. This may require special action by the appropriate state agency. Such arrangements should also include provision for continuation of the institution's accreditation only for this purpose by the accrediting agency involved. These steps normally require the institution to continue as a legal corporate entity for 12 to 18 months beyond the closing date, but any such arrangement must be established in careful consultation with the appropriate authorities and with their written consent.

D. Provision for Faculty and Staff
In every possible case, the institution should arrange for continuation of those faculty and staff who will be necessary for the completion of the institution's work up to the closing date. When faculty and staff are no longer needed, the institution should make every effort to assist them in finding alternative employment. It should be understood that the institution can make no guarantees, but genuinely good faith efforts to assist in relocation and reassignment are essential. In the event that faculty or staff members find new positions, early resignations should be accepted.

III. The Final Determination
Determinations must be made to allocate whatever financial resources and assets remain after the basic needs of current students, faculty, and staff are provided for. When the financial resources of the institution are inadequate to honor commitments, the Board should investigate what alternatives and protection are available under applicable bankruptcy laws before deciding to close. If funds are insufficient to maintain normal operations through the end of the closing process, the institution should not overlook the possibility of soliciting one-time gifts and donations to assist in fulfilling its final obligations.

Every effort should be made to develop publicly-defensible policies for dividing the resources equitably among those with claims against the institution. One of the best ways of achieving this goal is to involve potential claimants in the process of developing the policies. Time and effort devoted to carrying the process to a judicious conclusion may considerably reduce the likelihood of lawsuits or other forms of confrontation.

It is impossible to anticipate in advance the many claims that might be made against remaining resources of an institution, but the following three principles may help to sort out possible claims and to set priorities:

a. Students have the right to expect basic minimal services during the final semester, not only in the academic division but also in the business office, financial aid office, registrar's office, counseling, and other essential support services. Staff should be retained long enough to provide these services. It may be appropriate to offer special incentives to keep key personnel present.

b. Reasonable notice is given to all employees, explaining the possibility of early termination of contracts and that the reasons for retaining some personnel longer than others are based on satisfying the minimal needs of students and the legal requirements for closing.

c. Every effort should be made to honor long-term financial obligations (loans, debentures, etc.) even though the parties holding such claims may choose not to press them.

IV. The Closing Date
The Board of Trustees should take a formal vote to terminate the institution on a specified date. That date will depend on a number of factors, including the decision to file or not to file for bankruptcy. Another key factor is whether or not all obligations to students will have been satisfactorily discharged. This is particularly important if the decision is made to allow seniors in their final year to graduate from the institution by completing their degree requirements elsewhere. If such arrangements are made, the Board must be sure to take the legal action necessary to permit awarding degrees after the institution otherwise ceases to function. Normally, formal vote to award a degree is made after all requirements have been met, but it is legally possible to make arrangements for a student to complete the requirements for a degree at another institution and to receive the degree from the closed institution. These requirements must be clearly specified, along with a deadline for completion. Also, the Board must identify the person or persons authorized to determine whether or not these requirements have in fact been satisfied. Arrangements must be completed with the appropriate state and accrediting agencies in advance in order to assure that the degree is awarded by a legally authorized and accredited institution.

V. Disposition of Assets
In the case of a not-for-profit institution, the legal requirements of the state and the federal government must be carefully examined with respect to the disposition of institutional assets. Arrangements for the sale of the physical plant, equipment, the library, special collections, art, or other funds must be explored with legal counsel. In the case of wills, endowments, or special grants, the institution should discuss with the donors, grantors, executors of estates, and other providers of special funds arrangements to accommodate their wishes. State laws regarding the disposition of funds from a nonprofit institution must be meticulously followed.

All concerned federal and state agencies need to be apprised of the institution's situation and any obligations relating to estate or federal funds need to be cleared with the proper agencies.

VI. Other Considerations
The institution should establish a clear understanding with its creditors, and all other agencies involved with its activities, to assure that their claims and interests will be properly processed. Insofar as possible, the institution should assure that its final arrangements will not be subject to later legal proceedings which might jeopardize the records or status of its students or faculty.

VII. Conclusion
The closing of an educational institution is never a happy event. Nevertheless, such action can be rendered less traumatic by careful attention to the details of the legal and moral obligations of the institution. Closing will be marked by sadness, but well-planned and conscientious efforts to assure that the institution's students, faculty, and staff will be optimally provided for, and that its assets will be used in ways that will honor the intentions of the original donors, should help in avoiding bitterness and rancor. A final report on the closing should be submitted to the appropriate accrediting and state agencies for their records.

Note: The most recent and comprehensive reference work, which includes summaries of state regulations regarding disposition of student records and dissolution of nonprofit colleges and universities is the following:

O'Neill, Joseph P. and Barnett, Samuel. College and Corporate Change:Merger, Bankruptcy, and Closure. Princeton, N.J., Conference University Press, 1980.

Adopted by the COPA Board
April 15, 1982
Reviewed by ACCJC 1990, 1996


Joint Policy Statement On Transfer And Award Of Academic Credit
Council on Postsecondary Accreditation American Council on Education/Commission on Educational Credit American Association of Collegiate Registrars and Admissions Officers

This statement is directed to institutions of postsecondary education and others concerned with the transfer of academic credit among institutions and award of academic credit for extra-institutional learning. Basic to this statement is the principle that each institution is responsible for determining its own policies and practices with regard to the transfer and award of credit. Institutions are encouraged to review their policies and practices periodically to assure that they accomplish the institution's objectives and that they function in a manner that is fair and equitable to students. Any statements, this one or others referred to, should be used as guides, not as substitutes, for institutional policies and practices.

Transfer of credit is a concept that now involves transfer between dissimilar institutions and curricula and recognition of extra-institutional learning, as well as transfer between institutions and curricula of similar characteristics. As their personal circumstances and educational objectives change, students seek to have their learning, wherever and however attained, recognized by institutions where they enroll for further study. It is important for reasons of social equity and educational effectiveness, as well as the wise use of resources, for all institutions to develop reasonable and definitive policies and procedures for acceptance of transfer credit. Such policies and procedures should provide maximum consideration for the individual student who has changed institutions or objectives. It is the receiving institution's responsibility to provide reasonable and definitive policies and procedures for determining a student's knowledge in required subject areas. All institutions have a responsibility to furnish transcripts and other documents necessary for a receiving institution to judge the quality and quantity of the work. Institutions also have a responsibility to advise the students that the work reflected on the transcript may or may not be accepted by a receiving institution.

Inter-institutional Transfer of Credit

Transfer of credit from one institution to another involves at least the following three considerations:

1. The educational quality of the institution from which the student transfers.

2. The comparability of the nature, content, and level of credit earned to that offered by the receiving institution.

3. The appropriateness and applicability of the credit earned to the programs offered by the receiving institution, in light of the student's educational goals.

Accredited Institutions
Accreditation speaks primarily to the first of these considerations, serving as the basic indicator that an institution meets certain minimum standards. Users of accreditation are urged to give careful attention to the accreditation conferred by accrediting bodies recognized by the Council on Postsecondary Accreditation (COPA). COPA has a formal process of recognition which requires that any accrediting body so recognized must meet the same standards. Under these standards, COPA has recognized a number of accrediting bodies, including:

1. Regional accrediting commissions (which historically accredited the more traditional colleges and universities but which now accredit proprietary, vocational-technical, and single-purpose institutions as well).

2. National accrediting bodies that accredit various kinds of specialized institutions.

3. Certain professional organizations that accredit freestanding professional schools, in addition to programs within multi-purpose institutions. (COPA annually publishes a list of recognized accrediting bodies, as well as a directory of institutions accredited by these organizations.)

Although accrediting agencies vary in the ways they are organized and in their statements of scope and mission, all accrediting bodies that meet COPA's standards for recognition function to assure that the institutions or programs they accredit have met generally-accepted minimum standards for accreditation.

Comparability and Applicability
Comparability of the nature, content, and level of transfer credit and the appropriateness and applicability of the credit earned to programs offered by the receiving institution are as important in the evaluation process as the accreditation status of the institution at which the transfer credit was awarded. Since accreditation does not address these questions, this information must be obtained from catalogues and other materials and from direct contact between knowledgeable and experienced faculty and staff at both the receiving and sending institutions. When such considerations as comparability and appropriateness of credit are satisfied, however, the receiving institution should have reasonable confidence that students from accredited institutions are qualified to undertake the receiving institution's educational program.

Accreditation affords reason for confidence in an institution's or a program's purposes, in the appropriateness of its resources and plans for carrying out these purposes, and in its effectiveness in accomplishing its goals, insofar as these things can be judged. Accreditation speaks to the probability, but does not guarantee, that students have met acceptable standards of educational accomplishment.

Admissions and Degree Purposes
At some institutions there may be differences between the acceptance of credit for admission purposes and the applicability of credit for degree purposes. A receiving institution may accept previous work, place credit value on it, and enter it on the transcript. However, that previous work, because of its nature and not its inherent quality, may be determined to have no applicability to a specific degree to be pursued by the student.

Institutions have a responsibility to make this distinction, and its implications, clear to students before they decide to enroll. This should be a matter of full disclosure, with the best interests of the student in mind. Institutions also should make every reasonable effort to reduce the gap between credits accepted and credits applied toward an educational credential.

Unaccredited Institutions
Institutions of postsecondary education that are not accredited by COPA-recognized accrediting bodies may lack that status for reasons unrelated to questions of quality. Such institutions, however, cannot provide a reliable, third-party assurance that they meet or exceed minimum standards. That being the case, students transferring from such institutions may encounter special problems in gaining acceptance and transferring credits to accredited institutions. Institutions admitting students from unaccredited institutions should take special steps to validate credits previously earned.

Foreign Institutions
In most cases, foreign institutions are chartered and authorized by their national governments, usually through a ministry of education. Although this provides for a standardization within a country, it does not produce useful information about comparability from one country to another. No other nation has a system comparable to voluntary accreditation. The Division of Higher Education of the United Nations Educational, Scientific, and Cultural Organization (UNESCO) is engaged in a project to develop international compacts for the acceptance of educational credentials. At the operational level, four organizations - the Council on International Exchange (CIE), the National Council on the Evaluation of Foreign Student Credentials (CEC), the National Association for Foreign Student Affairs (NAFSA), and the National Liaison Committee on Foreign Student Admissions (NLC) - often can assist institutions by distributing general guidelines on admission and placement of foreign students. Equivalency or placement recommendations are to be evaluated in terms of the programs and policies of the individual receiving institutions.

Validation of Extra-institutional and Experiential Learning for Transfer Purposes
Transfer-of-credit policies should encompass educational accomplishment attained in extra-institutional settings as well as at accredited postsecondary institutions. In deciding on the award of credit for extra-institutional learning, institutions will find the services of the American Council on Education's Office of Educational Credit helpful. One of the Office's functions is to operate and foster programs to determine credit equivalencies for various modes of extra-institutional ]earnings The Office maintains evaluation programs for formally structured courses offered by the military, and civilian non-collegiate sponsors such as businesses, corporations, government agencies, and labor unions. Evaluation services are also available for examination programs, for occupations with validated job proficiency evaluation systems, and for correspondence courses offered by schools accredited by the National Home Study Council. The results are published in a "Guide" series. Another resource is the General Education Development (GED) Testing Program, which provides a means for assessing high school equivalency.

For learning that has not been validated through the ACE formal credit recommendation process or through credit-by-examination programs, institutions are urged to explore the Council for Advancement of Experiential Learning (CAEL) procedures and processes. Pertinent CAEL publications designed for this purpose are also listed.

Uses of this Statement
This statement has been endorsed by the three national associations most concerned with practices in the area of transfer and award of credit: the American Association of Collegiate Registrars and Admissions Officers, the American Council on Education/Commission on Educational Credit, and the Council on Postsecondary Accreditation.

Institutions are encouraged to use this statement as a basis for discussions in developing or reviewing institutional policies with regard to transfer. If the statement reflects an institution's policies, that institution might want to use this publication to inform faculty, staff, and students.

It is recommended that accrediting bodies reflect the essential precepts of this statement in their criteria.

Adopted by the COPA Board
October 10, 1978

Approved by the American Council on Education/Commission on Educational Credit December 5, 1978

Approved by the Executive Committee, American Association of Collegiate Registrars and Admissions Officers

November 21, 1978
Reviewed by ACCJC 1990, 1996


Self-regulation Initiatives: Guidelines For Colleges And Universities Policy Guidelines For Refund Of Student Charges

Background
National attention has for some time focused on the matter of fair and equitable refund of student charges and fees. Since 1976, federal law has required that all institutions receiving federal student-aid funds have equitable refund policies. Within the higher education community the belief has grown that policy guidelines for voluntary self-regulation, developed by higher education representatives, are preferable to governmental definitions and regulations. To this end, the American Council on Education and other associations urged the National Association of College and University Business Officers to prepare policy guidelines for refunding student fees.

The guidelines were drafted by NACUBO's Student-Related Programs Committee and were reviewed by persons representing a wide range of institutions and professional responsibilities. Associations that have approved the guidelines are listed below. The guidelines have gained acceptance by officials in the US Office of Education. Leo Kornfeld, Deputy Commissioner for Student Financial Assistance, lauded the effort as important progress toward self-regulation and indicated that, as a result, the USOE will not proceed with developing regulations for tuition refund policies of colleges and universities.

The guidelines summarize elements of fair and equitable policy in refunding tuition, room, board, and other charges for students who withdraw from their studies or otherwise discontinue their use of an institution's services before the end of an academic term. They offer a balanced approach to issues related to refunds, including the financial commitments incurred by the institution and the responsibility to treat both withdrawing and continuing students fairly. Overall, they allow institutions to ensure that their students' rights to fair and equitable treatment are fully recognized.

Colleges and universities are urged to use the guidelines to evaluate and, where necessary, modify current institutional policies and practices to meet the spirit and intent of the guidelines.

GUIDELINE ONE. The governing board of the institution should review and approve the schedule of all institutional charges and refund policies applicable to students. The pricing of services and refund policies have important consequences to students, parents, the institution, and society; as such, pricing and refund policies should receive board attention and approval.

GUIDELINE TWO. Institutions should seek consumer views in the process of establishing and amending charge and refund structures. Decisions regarding institutional funds are ultimately the sole responsibility of the institution's legally designated fund custodians. However, consumer concerns do affect decision making, and involving consumers in decision making related to charges and refunds is a desirable approach for assessing student needs and creating public awareness of institutional requirements.

GUIDELINE THREE. Institutions should publish a current schedule of all student charges, a statement of the purpose for such charges and related refund policies, and have them readily available free of charge to current and prospective students. Students and parents have a right to know what charges they will be expected to pay and what will or will not be refunded. They also have a right to know what services accompany payment of the charges. Informational materials published free for students and prospective students are ideal for this purpose.

GUIDELINE FOUR. Institutions should clearly designate all optional charges as "optional" in all published schedules and related materials. Clearly, charges that are mandatory and charges that are optional must be plainly differentiated in all printed materials. Also, the institution should state clearly in its schedule if a charge is optional for some students but required for others. Statements accompanying the schedule may include institutional endorsements of the optional program or service.

GUIDELINE FIVE. Institutions should clearly identify charges and deposits that are nonrefundable as "nonrefundable" on all published schedules. Institutions determine on an individual basis which of their charges are refundable or nonrefundable. In general, admissions fees, application fees, laboratory fees, facility and student activity fees, and other similar charges are not refundable. Such fees are generally charged to cover the costs of activities such as processing applications and other student information, reserving academic positions, and establishing the limits of institutional programs and services, reserving housing space, and otherwise setting the fixed costs of the institution for the coming academic period.

Institutions determine on an individual basis which of their deposits are refundable or nonrefundable. Some deposits will be nonrefundable or will be credited to a student's account (e.g., tuition deposits). Others are refundable according to the terms of the deposit agreement (e.g., deposits for breakage).

GUIDELINE SIX. Institutions should refund housing rental charges, less a deposit, so long as written notification of cancellation is made prior to a well-publicized date that provides reasonable opportunity to make the space available to other students. Written notification on or before the beginning of the term of the contract is necessary to ensure utilization of housing units. During the term of the contract, room charges are generally nonrefundable. However, based on the program offered, space availability, debt service requirements, state and local laws, and other individual circumstances, institutions may provide for some more flexible refund guideline for housing.

GUIDELINE SEVEN. Institutions should refund board charges in full, less a deposit, if written notification of cancellation is made prior to a well-publicized date that falls on or before the beginning of the term of the contract. Subsequent board charges should be refunded on a pro rata basis less a withdrawal fee. It is reasonable to make a refund for those goods and services not consumed. The withdrawal charge should reflect that portion of an institution's costs that are fixed for the term of the contract.

GUIDELINE EIGHT. The institutional tuition refund policy for an academic period should include the following minimum guidelines:

1.The institution should refund 100 percent of the tuition charge, less a deposit fee, if written notification of cancellation is made prior to a well-publicized date that falls on or before the first day of classes.

2.The institution should refund at least 25 percent of the tuition charge, if written notification of withdrawal is made during the first 25 percent of the academic period.

It is reasonable to refund tuition charges on a sliding scale if a student withdraws from his or her program prior to the end of the first 25 percent of the academic period unless state law imposes a more restrictive refund policy.

GUIDELINE NINE. The institution should assess no penalty charges where the institution, as opposed to the student, is In error. The institution should make refunds in cases where the institution has assessed charges in error. Penalty charges, such as those involving late registration fees, change of scheduled fees, late payment fees, should not be assessed if it is determined that the student is not responsible for the action causing the charge to be levied.

GUIDELINE TEN. Institutions should advise students that any notifications of withdrawal or cancellation and requests for a refund must be in writing and addressed to the designated institutional officer. A student's written notification of withdrawal or cancellation and request for a refund provides an accurate record of transactions and also ensures that such requests will be processed on a timely basis. Acceptance of oral requests is an undesirable practice.

GUIDELINE ELEVEN. Institutions should pay or credit refunds due on a timely basis. The definition of "timely basis" should include the time required to process a formal student request for a refund, to process a check if required, and to allow for mail delivery, when necessary. If an institution has a policy that a refund of an inconsequential amount will not be made, such policy should be published as part of all materials related to refund policies.

GUIDELINE TWELVE. Institutions should publicize, as a part of their dissemination of information on charges and refunds, that an appeals process exists for students or parents who feel that individual circumstances warrant exceptions from published policy. The informational materials should include the name, title, and address of the official responsible. Although charges and refund policies should reflect extensive consideration of student and institutional needs, it will not be possible to encompass in these structures the variety of personal circumstances that may exist or develop. Institutions are required to provide a system of due process to their students, and charges and refund policies are legitimately a part of that process. Students and parents should be informed regularly of procedures for requesting information concerning exceptions to published policies.

American Council on Education
August 1979
Reviewed by ACCJC 1990, 1996

Operational Policies
Operational Policies adopted by WASC and the Commission apply to the organization of the Commission and the conduct of its business.

Relationship Between General And Specialized Agencies
(Adopted October 1964, Revised January 1978)

Each institution must be free to decide for itself whether or not to seek accreditation by any particular agency. If an institution desires both general (regional) accreditation and specialized program accreditation, the Commission may collaborate with the specialized accrediting agency in arranging joint visitations or exchange of information.

An institution should not interpret its general accreditation as validating a specialized program in the same manner as specialized accreditation, which by its very nature is a more intensive evaluation process.

A specialized institution may apply for regional accreditation through ACCJC if it meets the Commission's eligibility requirements.

Reviewed by ACCJC 1996

Public Access Policy Public Access Policy
(Adopted June 1978)
Meetings of the Commission are open to the public, except when it is deliberating and acting on matters concerning specific individuals or institutions. Institutional representatives and other interested persons are invited to attend these meetings at which the Commission considers, among other matters, all questions of policy and procedure.

The Executive Director will mail a preliminary agenda 45 days before each regular meeting of the Commission to the chief executive officer and accreditation liaison officer of all candidate and accredited institutions approved by the Commission with the request that the agenda be posted or otherwise publicized.

Observers will be seated at Commission meetings as space allows. If they wish to speak, observers must give advance notice to the Executive Director and include the agenda item which they wish to address. Any specific reference to an individual or to an institution must be made in the Executive Session, and the individual or institution will be given an opportunity to be present or to have a representative present. Verbal participation by observers at Commission meetings is limited to:

1. Prepared statements noted by the Executive Director in the agenda at appropriate places. Written copies of all prepared remarks should be given to the Executive Director at the end of the statement.

2. Brief comments on specific points in the public agenda given at the end of Commission discussion of the same topic.

Individuals who wish to bring items to the attention of the Commission which are not on the agenda should present, not less than 30 days before Commission meetings, a written statement to the Executive Director with a request that said item(s) be placed on the agenda. If individuals wish to meet with members of the Commission, they should so advise the Executive Director not less than 30 days before the Commission meeting. The Executive Director will then, time constraints permitting, arrange for two Commissioners to meet with the individual(s) to discuss the matter(s) of concern preceding the meeting of the Commission. The two Commissioners will report to the Commission as a whole and may recommend a presentation before the full Commission at an appropriate time.

Coordinating Guidelines For The Wasc Postsecondary Accrediting Commissions

1. Commission of Jurisdiction

- For an institution which offers a combination of secondary and lower division college programs, the Commission for Community and Junior Colleges will assume jurisdiction, consulting with the Commission for Schools. ACCJC will also retain jurisdiction of institutions offering limited upper division work which does not lead to a degree.

- For an institution which offers lower division programs but is adding one or more upper division baccalaureate degree programs and/or any graduate level work, the Commission for Senior Colleges and Universities will assume jurisdiction, consulting with the Commission for Community and Junior Colleges.

2. Evaluation and Recognition

- When an institution has been accredited or recognized as a candidate by the Commission for Community and Junior Colleges and moves to a higher level, the Commission for Senior Colleges and Universities will conduct an evaluation in cooperation with the Commission for Community and Junior Colleges. The Senior Commission standards and procedures will be used by the institution and the accrediting team.

- The institution will continue to be listed under the original level. At such time as the total institution qualifies for recognition by a higher commission, it will come under that commission's jurisdiction. Generally, the institution has three years in which to effect a transfer.

Adopted by WASC Board of Directors, July 1988
Reviewed by ACCJC 1996

Code Of Commission Good Practice In Relations With Member

Institutions
(Adopted June 1980, Revised June 1996)

In its relations with the institutions it accredits, the Commission is committed to:

1. Make an initial visit to, or evaluation of, an institution only on the written request of the chief executive officer of the institution.

2. Revisit an institution only on request by the chief executive officer, or, if a visit is initiated by the Commission, after due notice to the institution.

3. Permit withdrawal of a request for initial candidacy or initial accreditation at any time (even after evaluation) prior to final action by the Commission.

4. Appraise institutions in the light of their own stated purposes so long as these are within the general frame of reference of postsecondary education and consistent with the standards of the Commission.

5. Use relevant qualitative and quantitative information in evaluation.

6. Interpret standards for accreditation in ways that are relevant to the character of the particular institution, respecting institutional integrity and diversity.

7. Encourage sound educational innovation.

8. Assist and stimulate improvement in the educational effectiveness of the institution.

9. Emphasize the value and importance of institutional self study.

10. Publish annually in the newsletter the names of institutions scheduled for evaluation and specifically invite third party comment on the institutions.

11. Establish reporting systems for Annual, Midterm, and self study reports which inform the Commission regarding student loan default rates and the standing of the institution with respect to appropriate state agencies, institutional or specialized accrediting agencies.

12. Consider information regarding adverse actions against a member institution by another accrediting agency or state agency and provide an explanation consistent with accreditation standards why the action by another authority does not result in an adverse action.

13. Limit oversight required by Federal statute and regulations to issues expressly required by that mandate.

14. Include on evaluation teams representation from other institutions of similar purpose and academic program.

15. Provide institutions an opportunity to object, for cause, to individual members assigned to the team designated to visit the institution, with special concern for possible conflict of interest.

16. Arrange consultation during the visit with administration, staff, students, and trustees, and include a publicized opportunity for an open hearing during the visit.

17. Protect the confidentiality of the institutional self study and evaluation team report. An institution, at its discretion, may make such documents public. In event of a negative action, the Commission staff will attempt to reach agreement with the institution on a statement for public distribution, but the Commission reserves final authority in case of an impasse. Should the institution issue selective and biased releases or use the public forum to take issue with negative actions, the Commission and its staff will be free to make all the documents public.

18. Provide opportunity for the institution to respond in writing to the team report before it is completed, and to appear before the Commission when it is considered. The Commission staff will notify an institution in writing as soon as reasonably possible regarding Commission decisions.

19. Provide an opportunity for institutional representatives and the general public to attend those portions of Commission meetings devoted to policy matters and others of a nonconfidential nature.

20. Encourage discussion and use on campus of major team recommendations.

21. Revoke accreditation only after advance written notice to the institution.

22. Provide opportunity for Commission review of its negative decisions, and, in addition, for appeal of decisions to deny or terminate candidacy to a panel established by the WASC Board.

23. Refrain from conditioning candidacy or accreditation upon payment of fees for purposes other than annual fees and evaluation costs.

24. Encourage continuing close relationships and communication between the Commission and institutions through the establishment of liaison officer positions in each institution, with appropriate visibility and responsibility.

ETHICAL RESPONSIBILITIES OF COMMISSION MEMBERS

(Adopted June 1980, Revised June 1996)

The Commission insists that its members recognize their ethical responsibilities by accepting and subscribing to the defined purposes of accreditation; respecting the confidentiality of relationships between the Commission and the institutions it accredits; refraining from discussing institutional matters learned through the accrediting process with anyone other than Commissioners, the staff, the visiting teams, and the institutions concerned; protecting the confidentiality of all documents that come from the staff in preparation for meetings, or that are distributed at meetings when these are clearly of a confidential nature; and committing themselves to full disclosure and restraint in any Commission consideration involving conflict of interest. Members of the Commission will absent themselves from any deliberation or vote on decisions regarding the individual institutions of which they are employees or trustees. They shall not participate in deliberation or vote on decisions in which they have any other personal interest that might reasonably appear to suggest divided loyalties or otherwise impair their independent, unbiased judgment. Any such potential conflict of interest shall be reported to the Commission by the commissioner in advance of deliberation and/or action and shall be recorded in the Commission minutes. Any commissioner who is uncertain regarding the possible appearance of conflict of interest shall request the Commission to determine the matter by majority vote. Such request and decision shall be duly noted in Commission minutes.

These restrictions are not intended to disqualify participation by a commissioner in the general run of cases which do not directly or substantially affect the institution with which he/she is associated or its competitive position with a neighboring institution under review.

The Commission expects that Commission members will accept and carry out the responsibilities of membership, including:

1. Attending, when possible, all Commission meetings for their entire duration.

2. Studying documents as assigned prior to the meetings and serving as readers by arrangement.

Voting according to best personal judgment in the light of existing policy.

4. Respecting the confidentiality of relations between the Commission and the is institutions it accredits.

5. Assisting in interpreting accreditation.

6. On occasion accepting appointment to the Senior and the Schools Commissions, to the WASC Board, and to membership on evaluation teams.

7. Serving on ad hoc or permanent committees of the Commission.

8. Assisting the staff in training programs and other activities.

9. Resigning from the Commission if circumstances change so that time no longer permits carrying out the full responsibilities of membership.

10. Absenting themselves from deliberation or vote when a potential conflict of interest exists because of affiliation, previous relationships, or consultant services.

Accreditation Of Institutions And Systems
(Adopted October 1972, Revised June 1980, June 1985, June 1987)

The Accrediting Commission for Community and Junior Colleges and the other regional commissions have historically accredited colleges or schools rather than districts or systems. In accord with this position, institutions which are under the general control of a parent institution or a central administration in a multi-unit system are classified as operationally separate and require separate accreditation if they:

1. Have an organizational structure which is not a part of another unit in the system and which includes a core of full-time faculty, a separate student body, and a resident administration.

2. Offer a program or programs leading to degrees.

Such institution's units will be listed separately in regional and national directories. The Commission reserves the right to make the final judgment on the determination of separate units.

Units classified as operationally separate which currently share the accreditation of a parent institution or system continue in that status until they can be examined. The Commission will schedule evaluations as soon as practicable. New, operationally separate units are expected to seek separate affiliation or accreditation.

Newly founded unaccredited units in multiple-campus systems and institutions, which merge or affiliate with an accredited institution, are not considered accredited if they are operationally separate as defined above. These institutions are expected to seek affiliation or accreditation through the usual procedures.

Programs not classified as operationally separate by the Commission are included in the Commission's evaluation of the parent institution, regardless of location. Commissions in other regions where such programs are located may-be invited to send representatives. Branch campuses will be visited within six months of commencement of operations.

The above policies for the accreditation of operationally separate units apply to institutions located within the United States and in foreign countries.

Evaluation of Multiunit Systems(6)
In order to achieve a more effective evaluation of institutions which are part of multiunit systems, the Commission will consider the following options:

1. Institutional evaluation with system office and board participation.

2. Evaluating all institutions simultaneously with system office and board participation.

3. Evaluating the institutions on a defined schedule within a single evaluation year with system office and board participation.

Systems desiring to use options two or three should, in consultation with the Commission Executive Director, develop a proposal which meets the following criteria:

1. Faculty and support staff from the operating unit are involved in developing the proposal.

2. The self study process involves broad participation by the various constituencies in the evaluation and planning activities.

3. The governing board of the system approves the proposal by resolution.

In addition, requests for a separate evaluation of the system are encouraged.


Student And Public Complaints Against Institutions
(Adopted June 1972, Revised January 1984, January 1993)

Accreditation by the Western Association of Schools and Colleges is an expression of confidence that an institution is satisfactorily achieving its objectives and that it meets or exceeds the Commission's standards of quality, integrity, and effectiveness. The Commission is concerned with institutional integrity and with performance consistent with Commission standards and policies. While it cannot intervene in the internal procedures of institutions or act as a regulatory body, the Commission can and does respond to complaints regarding allegations of conditions at affiliated institutions that raise significant questions about the institution's compliance with the standards of conduct expected of an accredited institution.

The Commission does not consider allegations concerning the personal lives of individuals connected with its affiliated institutions. It assumes no responsibility for adjudicating isolated individual grievances between students, faculty, or members of the public and individual institutions. The Commission will not act as a court of appeal in matters of admission, granting or transfer of academic credit, grades, fees, student financial aid, student discipline, collective bargaining, faculty appointments, promotion, tenure, and dismissals or similar matters. If the complainant has instituted litigation against the institution, no action will be taken by the Commission while the matter is under judicial consideration.

Complaints are considered only when made in writing and when the complainant is clearly identified. Substantial evidence should be included in support of the allegation that the institution is in significant violation of the rules of good practice as stated in the Commission's criteria, standards, and policies. Such evidence should state relevant and provable facts. The Commission requires that each affiliated institution have in place student grievance and public complaint policies and procedures that are reasonable, fairly administered, and well-publicized. The complainant should demonstrate that a serious effort has been made to pursue all review procedures provided by the institution.

When the Commission receives a complaint about a candidate or accredited institution, it reviews that information to determine if it is relevant to the compliance of that institution with Commission standards. If appropriate, such information may be referred to the institution or to the visiting team next scheduled to evaluate the institution. The Commission at all times reserves the right to request information of an affiliated institution and to visit that institution for purposes of fact-finding consistent with Commission policy. A pattern of concern which may evidence a significant lack of compliance with standards could cause the Commission to renew its consideration of the matter for whatever action may be appropriate. If information is received raising issues of institutional integrity, the Commission may invoke the sanctions provided for in policy.

Note: California Education Code Section 94332 requires that complaints filed against WASC-affiliated private institutions in California with the Council for Private Postsecondary Institutions be forwarded to WASC for review.

Procedures
1. Within ten days of the receipt of a complaint, it will be acknowledged in writing and initially reviewed by the staff of the Commission.

It is the complainant's responsibility to do the following:

a. State the complaint in the clearest possible terms.

b. Provide, in writing, a clear description of the evidence upon which the allegation is based.

c. Demonstrate that all remedies available at the institution (grievance procedures, appeals hearings, etc.) have been exhausted. The complainant should describe what has been done in this regard.

d. Attest that the matter in question is not under litigation.

e. Acknowledge awareness that Commission staff may send a copy of the complaint to the president of the institution.

f. Sign the complaint.

2. If the Executive Director finds the complaint to be not within the scope of Commission policies and jurisdiction, the complainant will be so notified. Individual complaints, whether acted upon or not by the Commission, will be retained in Commission files.

3. If the complaint appears to be within the scope of Commission policies and jurisdiction and is substantially documented, a copy of the complaint will be forwarded to the institution's chief executive, who will be asked to respond to the Executive Director within thirty days. The Executive Director will send a copy of the complaint and correspondence to the chairperson of the Accrediting Commission.

4. The Commission staff will review the complaint, the response, and evidence submitted by the institution's president, and will determine one of the following:

a. That the complaint will not be processed further.

b. That the complaint has sufficient substance to warrant further investigation (which may include referral to the Commission).

Although every effort will be made to expedite this final decision, it is not possible to guarantee a specific time frame in which the process will be completed. If further investigation is warranted, the time required to conduct the investigation may vary considerably depending on the circumstances and the nature of the complaint.

5. The complainant and the institution will be notified of the outcome of the review of the complaint.

a. If the complaint is investigated further, as in 4.b above, the complainant and the institution will be notified of the outcome of the investigation.

Prior to the Commission's disposition of the complaint, the institution will have an opportunity to respond in writing within thirty days to the findings of the investigation. The complainant and the institution involved will be notified of the decision. The decision as communicated by the Executive Director is final.

b. If the complaint was referred to ACCJC by another agency, that agency will receive copies of correspondence that state the outcome of the complaint.

Substantive Change
(Adopted October 1972, Revised January 1978, June 1991, June 1996)

Introduction
The accreditation of an institution is in part an affirmation that the institution has established conditions and procedures under which its mission and goals can be realized and that it appears, in fact, to be accomplishing them. Accreditation rests on the integrity with which institutions conduct their educational endeavors and the orderly procedures they have established for insuring the quality of those endeavors. When an institution is accredited, or its accreditation is reaffirmed, it is accredited for conditions existing at the time of that action by the Commission. Because institutions are in continual processes of change, the Commission requires that all institutions be reevaluated periodically.

Most changes, such as adding or dropping courses, developing new concentrations that are allied with existing offerings, and changing personnel, are not substantive and fall within the nature and scope of the institution as it was last evaluated. Special programs, off-campus educational activities, or new degree levels may extend learning opportunities to a variety of populations, some otherwise not served. The Accrediting Commission for Community and Junior Colleges seeks neither to inhibit such activities nor to diminish creative approaches to them. Sometimes, however, an institution plans a change between evaluations which is a substantive change; that is, a change which alters the objectives or the scope of the institution; changes the autonomy, sponsorship, or form of control of the institution; modifies the nature of the constituencies it seeks to serve; or changes the geographic area(s) served.

While the decision to modify an institution is an institutional prerogative and responsibility, the Commission is obligated to determine the effect of the substantive change on the quality, integrity, and effectiveness of the total institution. Substantive changes in an institution are subject to review by the Commission both prior to and subsequent to implementation. Substantive changes are not automatically covered by the institution's accreditation or candidate status and may precipitate a review of the accredited status of the institution. A principle of institutional accreditation is that everything done in the name of the institution is covered by its accreditation. Conversely, anything done without appropriate concern for consistency with an institution's stated mission and concern for quality and integrity threatens the accredited status of the entire institution.

Notification
An institution considering a substantive change is urged to contact the Commission staff early in its deliberations. Early notification enables the staff to provide information and advice about the effect of the proposed change on the accreditation Or candidate status of the institution. Institutions proposing substantive changes should send a letter to the Commission describing the proposed change, the need for the change, and the anticipated effects. Commission staff will review the Proposal to determine whether Or not it is indeed substantive. Size, complexity, maturity, and experience of the institution are important factors. What might be a minor change for one institution may well be viewed as a major change for another institution.

Commission Action
If the Commission staff determines that the proposed change is substantive in nature, the institution will be asked to submit a more detailed statement for review by the Commission's Committee on Substantive Change. The Committee may approve the change or refer the change to the Commission for action at either the January or June meeting. The Substantive Change Report should include the following:

1 . A concise statement of the proposed change and the reasons for it. The statement should include a description of the planning process which led to the request for the change, how the change relates to the institution's stated mission, and the assessment of needs and resources which has taken place.

2. Evidence that the institution has any necessary internal or external approvals. The statement should state clearly what faculty, administrative, governing board, or regulatory agency approvals are needed and provide evidence that any legal requirements have been met.

3. Evidence that the educational purposes of the change are clear and appropriate. Institutions should provide evidence that all accreditation standards are fulfilled by the change and that all relevant Commission policies are addressed.

4. An analysis of the anticipated effect of the proposed change on the rest of the institution. The institution should address whether or not the proposed change will have an effect on the ability of the institution to continue to be able to meet the Eligibility Requirements and, therefore, continued accreditation status.

5. Evidence that the institution has provided adequate human, financial, and physical resources and processes to initiate, maintain, and monitor the change and to assure that the activities undertaken are accomplished with acceptable quality.

6. Other information requested by Commission staff that is pertinent to the specific nature of the change.

A candidate or accredited institution is expected to complete this process sufficiently in advance of a substantive change to permit approval before the change is instituted. In the event that the change is judged to be of such magnitude as to potentially affect the accredited status of the institution, the review process may be expanded to include a review of the accreditation of the institution.

Substantive changes which are approved by the Commission should be included in the next institutional self study and will be included as part of the next periodic review of the institution. If the institution is not due for a comprehensive evaluation within two years of the approval of the substantive change, an on-site evaluation, or such other measures as the Commission may determine, may be required. Costs for an on-site evaluation will be borne by the institution. (Note: Certain off-campus centers will be subject to an on-site inspection within the first six months following establishment.)

Examples of Substantive Change
A substantive change in a candidate or accredited institution is one which may significantly affect its nature, quality, objectives, scope, or control. Examples of substantive changes subject to prior review and approval by the Commission include:

1. Changing an institution's private or public character, including changes in the denominational character of a religiously-affiliated institution.

2. Changing sponsorship or form of control, including change of ownership of a proprietary institution.

3. Merging with another institution.

4. Offering courses or programs outside the geographic region served by the institution at the time of the previous evaluation or outside the WASC region, including international sites.

5. Move to a new location or establishment of major off-campus units.

6. Offering programs at a degree level different from that listed for the institution in the WASC Directory. (An institution planning to offer the baccalaureate degree will fall under the jurisdiction of the WASC Accrediting Commission for Senior Colleges and Universities, requiring accreditation by that Commission. Consultation with Commission staff should begin early in the planning process.)

7. Contracting with a non-regionally accredited organization for the organization to provide courses or programs on behalf of the candidate or accredited institution.

8. Change in educational purposes and/or programs operative at the time of the most recent evaluation, including changes in constituencies or clientele.

Note: Institutions undergoing changes in ownership, control and/or legal status will be visited within six months of the implementation of the change. The Commission reserves the right to request a report and visit to assess the effects of any substantive change it deems to be a very significant departure from the past.

Commission Actions On Institutions
(Adopted January 1977, Revised January 1979, January 1991)

Institutions applying for candidacy or initial accreditation and accredited institutions undergoing periodic evaluation will be reviewed by the Accrediting Commission. The Commission will examine institutional documents (catalog and schedule), the institutional self study, the evaluation team report, and documents from previous evaluations. The Commission will apply, as it deems appropriate, one of the following actions in each case.

I. Actions on Candidate Institutions

  • Grant Candidacy. Candidacy is a pre-accreditation status, initially awarded for two years. (See page 6, 1996 Handbook of Accreditation.) Candidate status will be granted only to institutions that demonstrate the ability and will to meet the Standards for Accreditation within the candidate period.

  • Extend Candidacy. Candidacy is renewed for two years. (Six years in candidate status is maximum available.)

  • Defer a decision on candidacy pending receipt of specified information from the institution.

  • Deny Candidacy. The institution may reapply for candidacy by submitting a self study after two years.

  • Termination of Candidacy. If, in the opinion of the Commission, an institution has not maintained its eligibility for candidacy or has failed to explain or correct deficiencies of which it has been given notice, the candidacy of the institution may be terminated. Termination may be subject to a request for review by the Commission and subsequent appeal to the Western Association of Schools and Colleges under the published policies and procedures of these two bodies.

II. Actions on Initial Accreditation

  • Grant initial accreditation. The institution must be fully evaluated again within a maximum of six years from the date of the Commission action.

  • Grant initial accreditation with a request for a follow-up report and/or a visit within a limited time. The Commission will specify the nature, purpose, and scope of the information to be submitted and of the visit to be made.

  • Defer a decision on accreditation pending receipt of specified additional information from the institution or to permit an institution to correct serious weaknesses and report to the Commission within a limited time.

Note: Each accredited institution submits a Midterm Report of responses to recommendations three years after each comprehensive evaluation visit. The Commission will specify the nature, purpose, and scope of the information to be submitted and of the visit to be made. If the institution is a candidate for accreditation, candidacy continues during the period of deferment.

  • Denial of accreditation. A denial is a final decision which is subject to a request for review by the Commission and subsequent appeal to the Western Association of Schools and Colleges under the published policies and procedures of these two bodies. A candidate institution may be permitted to remain in candidate status until it is ready for a new evaluation within a limited period of time. In cases where the six-year limit on candidacy has been reached, the Commission may consider extending the limit in special circumstances. If an extension is not granted, the institution may not reapply for candidacy for at least two years.

III. Actions on Accredited Institutions

  • Reaffirmation of accreditation without conditions.

  • Reaffirmation of accreditation, with a request for a follow-up report to be submitted by a specific date.

  • Reaffirmation of accreditation, to be followed by a special visit. In such cases, the Commission will specify the nature, purpose, and scope of any further information to be submitted by the institution and of the visit to be made.

  • Deferment of a decision on accreditation pending receipt of specified additional information from the institution or to permit an institution to correct serious weaknesses and report to the Commission within a limited time. The report is usually followed by a visit addressed primarily to the reasons for the decision. The Commission will specify the nature, purpose, and scope of the information to be submitted and of the visit to be made. The accredited status of the institution continues during the period of deferment.

  • Warning. When the Commission finds that an institution has pursued a course deviating from the Commission's eligibility criteria, standards, or policies to an extent that gives concern to the Commission, it may issue a warning to the institution to correct its deficiencies, refrain from certain activities, or initiate certain activities within a stated period of time. The accreditation status of the institution continues during the warning period.

  • Probation. When a candidate or accredited institution fails to respond to conditions imposed upon it by the Commission, including a warning, or when it deviates significantly from the Commission's eligibility criteria, standards, or policies but not to such an extent as to warrant a show cause order or the termination of candidacy or accreditation, it may be placed on probation for a specified period of time. While on probation, the institution will be subject to special scrutiny by the Commission, including a requirement to submit periodic prescribed reports and special visit(s) by representatives of the Commission. If the institution has not taken steps satisfactory to the Commission to remove the cause or causes for its probation at the end of the specified time, the Commission will issue a show cause order. The accredited status of the institution continues during the probation period.

  • Show Cause. When the Commission finds an institution to be in substantial non-compliance with its criteria or policies or when the institution has not responded to the conditions imposed by the Commission, the Commission may require the institution to show cause why its accreditation should not be withdrawn at the end of a stated period. In such cases, the burden of proof will rest on the institution to demonstrate why its accreditation should be continued. While under a show cause order, the institution will be subject to special scrutiny by the Commission, including a requirement to submit periodic prescribed reports and special visit(s) by representatives of the Commission. The accredited status of the institution continues during the period of the show cause order.

  • Termination of Accreditation. If, in the judgment of the Commission, an institution has not satisfactorily explained or corrected matters of which it has been given notice, its accreditation may be terminated. In such a case, the institution must complete again the entire accreditation process to qualify for candidacy or accreditation. Termination of accreditation is subject to a request for review and appeal under the applicable policies and procedures of the Commission and the Western Association of Schools and Colleges. The accredited status of the institution continues pending completion of any review appeal process the institution may request. Otherwise, the institution's accreditation ends on the date when the time period permitting such a request expires.

In all cases of negative action, the Commission will give the institution written reasons for its decision.

The Commission will announce publicly, as appropriate, through its Executive Director and will publish in appropriate publications and in the WASC annual Directory the status of each institution subject to a negative action (except warning) in accordance with the Commission's policy on "Disclosure and Confidentiality of Information." The Executive Director will attempt to reach agreement with the institution on a public statement to be used by both parties. However, the Commission reserves final authority in event of impasse.

If a specific inquiry is made about an institution which has been warned, placed on probation, or issued a show cause order, the Executive Director shall inform the inquirer that a negative action has been taken and the reasons therefore.

If an institution so conducts its affairs that they become a matter of public concern, or uses the public forum to take issue with a negative action of the Commission relating to that institution, the Commission may announce, through the Executive Director, the action taken and the basis for that action, making public any pertinent information available to it.

Review Of Commission Actions
(Adopted January 1977, Revised January 1979)

Institutions whose applications for candidacy, renewal of candidacy, accreditation, or reaffirmation of accreditation are denied, or whose candidacy or accreditation is terminated by the Accrediting Commission for Community and Junior Colleges, may request a review of the Commission's decision. Such a review must be requested prior to filing of an appeal by the institution to the Western Association of Schools and Colleges. The following procedures will govern the conduct of the Commission's review:

1. If the Accrediting Commission for Community and Junior Colleges decides to take any of the actions listed above, its Executive Director will notify the institution concerned of the decision by certified mail, return receipt requested, within approximately seven calendar days of the Commission's decision. Said notification shall contain a succinct statement of the reasons for the Commission's decision.

2. If the institution wishes a review by the Commission, it shall file with the Executive Director a request for such a review under the policies and procedures of the Commission. This request should be submitted by the chief executive officer of the institution and, in the case of private institutions, co-signed by the chairperson of the governing board. Requests for review by an institution in a multi-college system shall be cosigned by the chief executive officer of the system. This request must be received by certified mail, return receipt requested, within twenty-eight calendar days of the date of the mailing of the Commission's notification of its decision to the institution.

3. Within twenty-one calendar days after the date of its request for a review, the institution, through its chief administrative officer, must submit a written statement of the reasons why, in the institution's opinion, a review of the Commission's decision is warranted. As a general rule, this written statement should respond only to the Commission's statement of the reasons for the Commission's decision and to the evidence that was before the Commission at the time of its decision. However, if the institution believes that there are compelling reasons to expand the scope of the response, or if it wishes to introduce new evidence which may have been generated or discovered since the time of the Commission's decision, it may do so in a separate section of its response.

4. On receipt of the institution's written statement referred to in paragraph 3, the chairperson of the Commission will select a review committee of three or more persons. A roster of the review committee will be sent to the institution normally within twenty-one calendar days of the date of the Commission's receipt of the institution's written statement.

5. Within a reasonable period of time after the review committee has been selected, the Executive Director will schedule a visit to the institution by the review committee.

6. Prior to the visit to the institution, the review committee will review available information. If additional information is needed, the chairperson of the review committee may request such information from the chief executive officer of the institution.

7. The review visit will be investigative and designed to determine if the Commission's decision was substantially supported by the evidence before the Commission at the time of the Commission's decision. If, however, in the judgment of the review committee, changes have occurred which might materially affect the decision of the Commission, the review committee chairperson, with the approval of the members, may accept new evidence bearing on these changes.

8. The committee should open and close its visit with a meeting with the chief executive officer of the institution. At the closing meeting the chairperson should, among other matters, attempt to ascertain whether or not the institution has any complaints about any aspect of the visit.

9. The committee should prepare a report which cites and evaluates the evidence which the committee considers relevant to the question of whether the Commission's original decision was substantially supported by the evidence before the Commission at the time of its decision. If the committee accepts evidence of changes which occurred subsequent to the committee's original decision, the review committee should include a summary and analysis of such evidence in its report identifying it as new evidence and describing the weight given it.

10. The chairperson of the review committee will submit a copy of the committee's report, which is referred to in paragraph 9, to the chief executive officer of the institution, the chairperson of the institution's governing board, and the Executive Director of the Commission, normally within twenty-one calendar days of the end of the review committee's visit.

11. Within fourteen calendar days of the institution's receipt of the review committee's report, the chief executive officer may submit a written response to the Executive Director of the Commission, with a copy to the chairperson of the review committee. Failure of the institution to submit a response shall constitute an acceptance by the institution of the Commission's original decision.

12. In a confidential letter to the Commission, the review committee shall make one of the following recommendations:

a. The decision of the Commission was substantially supported by the evidence before the Commission at the time of the Commission's decision.

b. The decision of the Commission was not substantially supported by the evidence before the Commission at the time of the Commission's decision.

c. The decision of the Commission was substantially supported by the evidence available at the time of the Commission's decision; but the institution has taken significant steps to improve conditions and remedy deficiencies, and the Commission should reevaluate its decision in light of these steps.

The recommendation of the review committee to the Commission shall not be disclosed to the institution being reviewed. The recommendation is not binding on the Commission.

13. The chief executive officer of the institution and a limited number of the staff will be invited to meet with the two readers of the committee's report and the chairperson of the review committee shortly before the meeting of the Commission at which the report will be acted upon. Discussion at this preliminary meeting will be confined to the report of the review committee referred to in section 9 and the institution's response to this report.

14. The two readers will report the substance of this meeting to the Commission when it meets. If institutional representatives wish to appear before the Commission at that time, their request will be granted; but the meeting with the readers is intended to obviate the need for such an appearance except in unusual circumstances.

15. In making its decision on the institution's status, the Commission will consider the evidence available to it and then reach a final decision to (a) reaffirm its original decision; (b) modify it; or (c) reverse it. As soon after the meeting as practicable, the Executive Director will notify the chief executive officer of the institution by certified mail of the Commission's decision.

16. The decision of the Commission, referred to in paragraph 15, shall be final as far as the Accrediting Commission for Community and Junior Colleges is concerned. However, if the institution remains aggrieved, it may file an appeal with the President of the Western Association of Schools and Colleges through the Executive Director of the Commission in accordance with the provisions of Article VI of the Constitution of the Western Association of Schools and Colleges.

17. An institution retains its accredited or candidate status until the review process of the Commission is completed. If the institution files a subsequent appeal with the Western Association of Schools and Colleges, its status remains unchanged until that appeal has been heard and decided.

18. The cost of the review will be borne by the institution. The request for a review must be accompanied by a deposit set by the Commission. If the actual cost is less than this amount, the excess will be refunded. If it is greater, the institution will be billed for the difference.

Disclosure And Confidentiality Of Information
(Adopted January 1976, Revised June 1978, June 1996)

It is the obligation of every institution applying for candidacy, extension of candidacy, accreditation, or reaffirmation of accreditation, and of every candidate or accredited institution to provide the Commission with access to all parts of its operations, with due regard for the rights of individual privacy, and with complete and accurate information with respect to the institution's affairs, including reports of other accrediting, licensing, and auditing agencies. Failure to do so, or to make complete, accurate, and honest disclosure, is sufficient reason in and of itself to deny or revoke candidacy or accreditation.

The Commission will maintain inviolate the confidentiality of information supplied by the institution except in those rare cases where it is deemed necessary by the Commission to make public information which forms a substantive basis for the Commission's decision.

The Commission may announce publicly, as appropriate, through its Executive Director and will publish in the WASC Bulletin and/or annual Directory the fact that:

1. The institution's application for candidacy or accreditation has been denied.

2. An institution has been granted candidacy or accredited.

3. The institution's candidacy has not been extended or its accreditation reaffirmed.

4. The institution has been placed on probation.

5. The institution has been given a show cause order effective at a specific date.

6. The institution's candidacy has not been renewed or its accreditation has been terminated.

If an institution so conducts its affairs that they become a matter of public concern, the Commission may announce, through its Executive Director, any action the Commission has taken and the basis for that action, making public any pertinent information available to it.


POLICY REGARDING MATTERS UNDER LITIGATION
(Adopted January 1989, Revised June 1996)
It is the policy of the Accrediting Commission not to become involved in litigation within an institution. The Commission is not an adjudicatory agency, and it is not the role or function of the Commission to arrive at any determination regarding the merits of any aspect of pending litigation. The Commission's concerns are to determine whether an institution is in compliance with Commission standards and to assist institutions, through established procedures, in the improvement of quality.

Because of the sensitivities created when litigation is pending during a site visit by an evaluation team, the Commission has developed the following guidelines.

Responsibility of the Institution
It is the responsibility of the institution to inform the Commission staff, prior to a visit. of any pending litigation against the institution. The staff will consult with the liaison officer to determine if any special advice will need to be provided to the team chair.

Responsibility of Visiting Teams
Visiting teams should not comment on pending litigation in such a way as to express an opinion about the merits of the lawsuit or its outcome. Team members are not precluded from meeting with individuals involved in litigation and hearing from them regarding the litigation. If such a meeting is held, or if the subject of the litigation arises during the course of interviews, the institution will be informed. Team members are cautioned against saying or writing anything which may be used by either party in support of their positions in the lawsuit.

If questions arise prior to, during, or after a visit, Commission staff should be consulted.

RELATIONS WITH GOVERNMENT AGENCIES
(Adopted June 1996)

The Commission has sought recognition and periodically seeks renewal of recognition by the Secretary of Education in order that member institutions achieve and maintain eligibility to participate in programs such as HEA Title IV student financial aid.

The Commission notifies the Department of Education, and relevant state agencies, of all institutional actions immediately following the meeting at which action is taken.

Copies of publications such as the Commission Newsletter and the WASC Directory are routinely sent to the state and federal agencies with which the Commission communicates.

The Commission maintains regular communication with the Department of Education and relevant state agencies. It responds to inquiries from government agencies and forwards responses to complaints against institutions that have been routed to the Commission by those agencies.

In the event clear evidence of Title IV fraud and abuse is obtained by the Commission, that information is forwarded to the Department of Education.

Institutions are notified and asked to respond if complaints or allegations of fraud and abuse are communicated to the Commission by the Department of Education.

THE FEDERALLY-MANDATED UNANNOUNCED INSPECTION
(Adopted June 1996)
The Commission may conduct unannounced inspections of institutions offering prebaccalaureate vocational programs as defined by the Secretary of Education. The Higher Education Amendments of 1992 required that unannounced inspections be conducted to protect against the possibility that institutions might create a facade to deceive accreditors. Such visits shall be for the purposes required by the Secretary, to determine "whether the institution has the personnel, facilities, and resources it claimed to have during its previous on-site reviews or in subsequent reports to the agency."

The inspection may be conducted by Commission staff, or by one or more individuals selected from the Commission's pool of evaluators.

A written record shall be made stating the identity of the visitor, the date and time of the visit, and the findings of the inspection. The report will be retained by the Commission and made available to the Department of Education upon request.

The Commission shall not take accrediting actions on the basis of the unannounced inspection. However, if the unannounced inspection raises an issue of concern, the Commission may address the matter through its regular processes.

VALIDITY AND RELIABILITY
(Adopted June 1996)

The Accrediting Commission conducts systematic study of the utility, effectiveness, relevance and consistency of its standards and practices.

Independent research shall be commissioned prior to issuance of each edition of the Handbook of Accreditation, so that the revision may be informed by the findings of that research. Each such project shall include a survey of member institutions and participants in the processes of accreditation. Through a variety of means, information shall be sought to establish:

1. Institutional attitudes about validity and utility of standards.

2. Consistency of application of standards.

3. Consistency of application of the "Commission Actions on Institutions Policy."

4. Trust in the evaluation team and Commission action processes.

5. Effects of Commission actions and team recommendations on institutional practices.

6. Detailed knowledge of the state of the art of institutional evaluation, as practiced by academic quality assurance and accrediting agencies, and by business and industry.

COMMISSION MEMBERSHIP AND APPOINTMENT PROCEDURE
(Adopted January 1985, Revised January 1988, January 1992, June 1992)

Commission Membership
Commissioners other than state system representatives are appointed for overlapping three-year terms in accordance with WASC Constitution, Article III, Section 3b. Appointments are limited to two three-year terms unless the person is elected an officer, in which case an additional three-year term may be served. Regular appointments are effective on July 1 of the first year and end on June 30 of the last year of their term.

A Commissioner appointed to a membership category defined by position or status is expected to maintain that status for the entire term. If the Commissioner's position or status changes during a term so that the Commissioner no longer meets the requirement for the category to which appointed, the Commissioner shall notify the Commission's chairperson or Executive Director in a timely manner. A Commissioner whose status has so changed is considered to have completed the term on the date that the new status is actually assumed.

Commission Officers
The officers shall consist of a chairperson and a vice chairperson elected annually by the Commission. The term of office is limited to two years. The vice chairperson shall represent a different constituency from the chairperson and shall serve as chair-elect. Officers shall be elected from Commissioners serving three-year terms.

Conflict of Interest
Commissioners shall absent themselves from the meeting when an institution with which they have any formal relationship is under review.

Commissioners who have participated as a team member in an institutional evaluation may take part in the Commission review but shall not participate in the vote.

Appointment Procedure
Vacancies Noted
The Executive Director shall inform the Commission at the winter meeting about terms of office due to expire at the end of the following June. In February a letter will be sent by the Director to chief executive officers, accreditation liaison officers, and district and local academic senate presidents of member institutions, to major organizations, and to individuals known to be interested. The letter shall announce vacant positions on the Commission and will indicate those positions occupied by Commissioners eligible for reappointment. Institutional and organizational representatives may submit nominations, and individuals may also submit applications. The notice will be distributed to organizations for inclusion in their publications. Applications are considered to be in effect for one year.

All applicants and nominees will be asked to submit the following by the published deadline (ordinarily in late April):

1. A letter of application, stating their interest in the Commission.

2. A completed ACCJC data form.

3. Optional - a professional resume and/or letter of recommendation.

Selection Committee

Appointments for Terms Beginning July 1

The Selection Committee, established pursuant to Section 3b of the WASC Constitution, shall meet to consider nominees and applicants and to make appointments to the Commission.

The chairperson of the Commission shall designate a member of the Selection Committee to serve as its chair.

The Executive Director shall serve as the nonvoting secretary of the Selection Committee.

Appointments Out of Normal Sequence
If a vacancy occurs after the meeting of the Selection Committee and before the winter Commission meeting, the Selection Committee will review the pool of applicants and nominations. If the Selection Committee determines that there is adequate representativeness in the pool, it will proceed with the appointments. If it determines that the pool is not adequate, the vacancy will be announced according to the process describe above.

2. Willingham, Warren W. Principles of Good Practice in Assessing Experiential Learning. CAEL, American City Building, Suite 40-3, Columbia, MD 21044, 1977.

3. American Council on Education. "Principles of Good Practice for Alternative and External Degree Programs for Adults." ACE, Publications Department A, One Dupont Circle, Washington, D.C. 20036, 1990.

4. See ACE Guidelines #1: "Policy Guidelines for Refund of Student Charges"

5. See ACE Guidelines #2: "Joint Statement of Principles of Good Practice in College Admissions and Recruitment."

6. If a system headquarters desires a separate evaluation of its operations, a request should be submitted to the Executive Director. The fee for this evaluation will be based on actual costs.


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